- George Jon, Inc. (Chicago, IL)
- POSITION OVERVIEW The Senior Technical Services Engineer is a high-level technical role responsible for overseeing the support and upgrade activities of ... Nuix, iPro, RevealAI, Brainspace, and other leading platforms. The senior engineer plays a pivotal role in ensuring that...the-box thinking and superior problem solving skills to address customer needs + Create and edit documentation of internal… more
- ServiceNow, Inc. (Chicago, IL)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems +… more
- WESCO (Hammond, IN)
- As a Senior Customer Service Representative, you...'s service needs and refer to other service or technical departments for follow up or ... + Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty. + Support customer base by… more
- PwC IT Services Co. (Rosemont, IL)
- **Line of Service ** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** ... meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software...requirements. This position will be part of PwC IT Services (US) LLC, a member of the PwC network… more
- Capital One (Chicago, IL)
- Senior Technical Product Manager Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of ... + Act as a product evangelist to build awareness and understanding + ** Customer 's Spokesperson** + Gain a deep understanding of customer experience, identify… more
- Google (Chicago, IL)
- Senior Program Manager, Global Security Systems and Technology, Technical Operations _corporate_fare_ Google _place_ Boulder, CO, USA; Chicago, IL, USA; +3 more; ... are the pillars of Google's Global Security and Resiliency Services (GSRS) team. As a member of GSRS you...enterprise security applications, manage asset life-cycle, and provide 24/7 customer and technical support. + Build relationships… more
- Amazon (Chicago, IL)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Managed and delivered IT and Transformation ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Caterpillar, Inc. (Chicago, IL)
- …a strong understanding of both the technical aspects of D365 and customer service processes, and possess leadership and communication skills to collaborate ... our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer ...design, build, and implement solutions using Microsoft Dynamics 365 Customer Service , Power Platform, Power BI &… more
- ServiceNow, Inc. (Chicago, IL)
- …(Configure, Price, Quote) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional ... **What you get to do in this role:** The Customer Outcomes Senior ** Technical Consultant**...residence and the closest ServiceNow office using a third-party service . **Equal Opportunity Employer** ServiceNow is an equal opportunity… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- Amazon (Chicago, IL)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Has led teams and/or engagements utilizing ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- C&W Services (Chicago, IL)
- …to a senior leadership position. + Demonstrated problem solving and customer service skills. + Proven administrative, management, and leadership skills. + ... the enterprise business, while also enabling the growth of services offering on account. As a senior ...+ Excellent oral and written communication skills. + Strong customer service skills. + Flexibility with regard… more
- MongoDB (Chicago, IL)
- …office. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management, Client Services or other similarly customer ... acting as the account team leader across Sales, Professional Services , Solutions Architects, etc. This role can be based...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... real world problems with significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Data Scientist to help… more
- Capital One (Riverwoods, IL)
- Senior Software Engineer, Back End (Payment Services ) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems ... who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers...Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies +… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and shaping the world's AI technology? The Amazon Web Services Professional Services (ProServe) team is seeking...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical… more
- Mastercard (Chicago, IL)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Senior Managing Consultant, Services Business Development - Retail Be ... growth for Retail partners globally by providing cutting edge services in the areas of Customer Acquisition...and manage successful lasting client relationships. Job Summary: As Senior Managing Consultant in Retail, you will be instrumental… more
- ServiceNow, Inc. (Chicago, IL)
- …first 90 days. + Certified System Administrator + Certified Implementation Specialist - Customer Service Management + Ability to travel to support pre-sales and ... we do. **About the Role** We are seeking a Senior Manager to join our growing Expert Services...SaaS Expertise: Deep understanding of CRM processes (case management, sales/ service workflows, customer engagement). Familiarity with SaaS… more
- Capgemini (Chicago, IL)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** ... Expert (SME) has expertise and knowledge in the domain, technical aspects, and processes required to manage and implement...Supply Chain Workflow - Source to Pay Operations Financial Services Operations - Banking Financial Services Operations… more
- Capgemini (Chicago, IL)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst - CMDB/CSDM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate it to a customer in business logic… more