- KeyBank (Brooklyn, OH)
- …- Brooklyn, Ohio 44144 **Work Location** + Hybrid (3+ days in office) **Job Summary** The Client Experience ( CX ), Strategy and Process Delivery Leader is ... improvement initiatives. This position focuses on enhancing operational efficiency, client satisfaction, and organizational alignment through innovative process design… more
- KeyBank (Brooklyn, OH)
- …and professional communicator, in face-to-face or virtual scenerios + Familiarity with client experience theory, concepts and methodologies is preferred + ... best practices, and an assigned mentor who shares knowledge, experience , and advice. **Job Summary** The CX ... and employee experiences through user-centered design and process strategy . This role offers hands-on experience applying… more
- KeyBank (Brooklyn, OH)
- …We combine transformational experience capabilities across research & analysis, experience strategy , design & development, and employee experience . ... across the bank to create relevant and differentiated experiences that drive client , teammate and business outcomes. The **Employee Experience ** capability… more
- Deloitte (Cleveland, OH)
- …Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: ... and executive stakeholders. + Certifications in Medallia, Qualtrics, or Sprinklr. + Experience in client -facing consulting or advisory roles. + Exposure to… more