- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...of Customer insights for Experiences across the Digital enterprise. The Manager , Digital … more
- American Express (Providence, RI)
- …our relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... and powerful backing promise to provide the world's best customer experience every day. And we'll do...engage with our Small Business Customers, through their primary digital Customer portal "My Card Account -… more
- Ford Motor Company (Providence, RI)
- The Connect and Engage Digital Upgrades Senior Manager will play a critical role in shaping the future of the Connect and Engage businesses at Ford Motor ... analysis to identify key trends and opportunities in the Digital upgrade space. + Define target customer ...Business, or a related field. + 7+ years of experience in product management, business development, strategy consulting, or… more
- GE Aerospace (Providence, RI)
- …and Systems Digital Technology team, the Senior Staff Technical Product Manager is responsible for defining the vision, roadmap, and strategy for capabilities ... within the Digital Logistics and Sustainment product. The DLS product enables...expert persuasion and influencing skills that ensure alignment between customer , product manager and engineering teams. +… more
- CVS Health (Woonsocket, RI)
- …**Required Qualifications** + 7+ years marketing experience + 2+ years experience working across digital marketing channels (eg, email, web, social, etc.) ... each and every day. **Position Summary** As the Senior Manager for Caremark's Brand and Content Strategy, you will...external agency partners + Proficient in using and optimizing digital channels to engage our audiences, including experience… more
- John Deere (Providence, RI)
- …internal teams to have more meaningful conversations with customers and enhance their digital experience with John Deere. You will be accountable for leveraging ... Illinois -_ **_Function:_** _Product & Process Management (CA)_ **_Title:_** _Sr Product Manager , Customer Sales Leads and Fleet Recommendations - 112909_… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... attitudes and perceptions related to various elements of interest, experience , purchase, and retention. The Manager will...Lead / participate in efforts that help across the Customer Experience Center of Excellence team as… more
- CVS Health (Woonsocket, RI)
- … experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty program ... yrs. in a post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in consulting for a large… more
- Sharecare (Providence, RI)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... **Job Description:** Sharecare is the leading digital health company that helps people - no...more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support… more
- CVS Health (Woonsocket, RI)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... day. In this role, you are primarily responsible for uncovering and synthesizing customer attitudes and perceptions related to various aspects of the retail pharmacy… more
- CVS Health (Woonsocket, RI)
- …in a problem-solving environment + Intellectual curiosity about the customer , customer journey and customer experience + Self-motivated, high-capacity ... strategy as well as develop content based on specific customer segments. The manager will play a...+ 2+ years of retail marketing or retail agency/strategy experience + 1+ years of digital marketing… more
- Santander US (Fall River, MA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... branch scheduling to balance branch needs with employee availability. * Utilize digital technologies and platforms to enhance customer interactions, educate them… more
- US Tech Solutions (Woonsocket, RI)
- …brief development, media strategy & plan (in collaboration with media team), digital capabilities, in store experience collaboration with Operations on field ... **Position Summary:** **Duties** The Strategic Marketing Senior Manager will support the business. They will drive...least one of these areas:** * Performance Marketing - Experience designing and running digital lead generation… more
- Fujifilm (Providence, RI)
- … customer installations as needed. + Perform related duties as assigned by manager . + Host routine conference calls with Customer Support technicians on ... **Position Overview** The Technical Services Manager (internally known as Technical Solutions Manager...service or Graphics Arts technology disciplines + 10+ years' experience servicing equipment for digital press, wide-format,… more
- Iron Mountain (Providence, RI)
- …unique contributions? If so, let's start the conversation. The Senior Client Delivery Program Manager , Digital Solution (DS) is responsible for the end to end ... new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and...equivalent work experience . + PMP Certification + Experience in external customer facing roles specifically… more
- CVS Health (Woonsocket, RI)
- …Americans on their healthcare journeys. We are looking for innovative leaders in marketing, customer experience , and service design who are ready to think big ... for our customers and our business. As the Senior Manager , instore experience strategist, you will play...deliver upon customer needs. **Key Responsibilities:** + ** Customer Experience Strategy Development** + Proactively identify… more
- Ford Motor Company (Providence, RI)
- …that enhance customer engagement and trust through seamless and secure digital interactions. An ideal candidate will have experience building self-help / ... advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this...**In this position ** Join Ford as a Product Manager on the Ford Digital Team. This… more
- Cengage Group (Providence, RI)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . As a **Product Manager ** , you will play a vital role in crafting our ... product management practices, encouraging innovation, and delivering excellent customer -focused products. The ideal candidate will possess a proven knowledge of the… more
- Zoom (Providence, RI)
- …You also must be results-driven and take pride in delivering a best-in-class customer experience . Responsibilities: As the Small Business Online Campaign ... Team: Zoom is hiring a Small Business Online Campaign Manager to drive Online Marketing initiatives to drive the...segments. This includes driving the roadmap to evolve existing customer programs towards a low-touch, digital self-serve… more
- CVS Health (Woonsocket, RI)
- …database environment (eg, big-data platforms, SQL) **Preferred Qualifications** + Industry Experience : Deep understanding of the digital advertising ecosystem, ... we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues -...convert CVS consumers to shoppers. As a Performance Insights Manager , you will function as Measurement expert and help… more