- TEKsystems (Providence, RI)
- …We are seeking a dedicated and skilled Service Desk Analyst to join our team. Responsibilities: + Serve as the first contact with customers who need technical ... assistance via phone or email. + Perform troubleshooting using different diagnostic techniques. + Troubleshoot, diagnose, and resolve technical hardware and/or software issues. + Provide quick resolution and excellent customer service. + Redirect unresolved… more