- Cengage Group (Providence, RI)
- …Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, KY. **What ... a leader on critical product development and issue resolution calls and support sessions. + Communicate/assist management team with information that is critical to… more
- PPL Corporation (Cumberland, RI)
- …a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by ... and maintain strong, diverse communities today. Overview Rhode Island Energy is seeking a supervisor to lead our Complex Billing and Solar teams. In this role you… more
- PPL Corporation (Cumberland, RI)
- …a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by ... a PPL Company is looking for an AMF Deployment Supervisor to join its Advanced Metering Functionality (AMF) team....alerts that assist the meter infrastructure provider in resolving customer escalations as required. + Ensure meter deployment team… more
- Mirabito Energy Products (Johnston, RI)
- …with our Service Technicians and Installation teams to provide leadership, guidance & technical support , on-site training & development and any other support ... practices for their branch. This position works as a support role in the field for HVAC Service Technicians...while providing our customers the highest possible level of customer service. + Identify and coordinate required training for… more
- Republic Services (Fall River, MA)
- **POSITION SUMMARY:** The Fleet Maintenance Supervisor is responsible for supervising a maintenance shop that is under the umbrella responsibility of a Maintenance ... Manager. The Fleet Maintenance Supervisor 's responsibilities include supervising a technician (mechanic) team responsible for preventive maintenance/repair of a… more
- VCA Animal Hospitals (Uxbridge, MA)
- …Animal Hospital** is growing, and we are searching for an experienced **Client Service Supervisor ** to join our team! Do you have a passion for veterinary medicine? ... Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related… more
- Xylem (Bozrah, CT)
- …Job Summary: The Customer Service Specialist is responsible for handling complex customer inquiries, providing technical support , and ensuring a positive ... on products and services. The Specialist also conducts market research, analyzes customer feedback, and provides strategic recommendations to improve customer … more
- Mohegan Sun (Uncasville, CT)
- …position is responsible for responding to inquires and providing top level customer service and information to customers calling into the Operations Center hotline. ... Records all customer contact information in a call log. Evaluates situation,...desktop-based system software. Evaluates, maintains, modifies and documents application support needs, participates in testing and evaluation of applications.… more
- PPL Corporation (Providence, RI)
- …supervision to the team members including coaching, counseling, personal development, and technical accounting support . In addition to the administrative duties ... takes disciplinary/corrective action when necessary involving Human Resources and/or supervisor . + Completes individual technical accounting and business-related… more
- Cayuse Holdings (Providence, RI)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... independently deliver a full range of services to the customer . + Provides complex and unique technical...to five (5) years of experience in computer systems, customer support or IT support .… more
- Fujifilm (Providence, RI)
- …with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management. + Work with the Product Development team in ... to promote the use of core products within prospective customer accounts, maintain current customer accounts to...respectively. + Provide weekly and/or monthly reports to direct supervisor as directed in a timely and consistent manner.… more
- Travelers Insurance Company (Providence, RI)
- …serious and complex Specialty claims. Provides quality claim handling and superior customer service throughout the claim life cycle ( customer contacts, coverage, ... regulations. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other… more
- Monro Muffler/Brake (Woonsocket, RI)
- …across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you ... for additional compensation and incentives. Responsibilities: + Develop sales and technical teammates to produce a consistent 5-star Guest experience. + Ensure… more
- PPL Corporation (Lincoln, RI)
- …a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by ... as required. + Receive and respond to police, fire, customer calls as needed. + Complete control center logs...supervision for operators + Can step-up to perform Shift Supervisor duties as needed This position has a career… more
- Travelers Insurance Company (Providence, RI)
- …in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. ... and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other… more
- Xylem (Fall River, MA)
- …invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Xylem/Evoqua is Hiring - ... planning, expected to address/resolve employee relations issues and translates customer requirements into workforce plans and objectives. "Electrical & Mechanical"… more
- Verint Systems, Inc. (Providence, RI)
- …+ Identify areas of technical risk in a feature and options to de-risk + Support opportunities to address technical debt as part of a release + Support ... At Verint, we believe customer engagement is the core of every global...members of the development organization, QE and Tier 3 Support and is responsible for the design, development, and… more
- Cardinal Health (Providence, RI)
- …+ Possesses understanding of service level goals and objectives when providing customer support . + Demonstrates ability to respond to non-standard requests ... goal of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production… more
- MIKEL, Inc. (Middletown, RI)
- …seeking Engineering Technician to provide support to the Naval Array Technical Support Center (NATSC) Quality Assurance Department. NATSC is the depot ... supporting the Naval Undersea Warfare Center (NUWC) Division Newport's Naval Array Technical Support Center (NATSC) Quality Management System (QMS); and Material… more
- National Express (North Providence, RI)
- …corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout ... the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located… more