- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Concentrix (Providence, RI)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and… more
- Rogers Corporation (Providence, RI)
- … customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and interpersonal ... Technical Service Engineer Location: Remote, US...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
- iCIMS (Providence, RI)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Providence, RI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Ford Motor Company (Providence, RI)
- …ready to change the way the world moves? **In this position ** Fleet Management Technical Support Specialists will assist fleet customers with the management of ... service and maintenance repairs. **What you'll do ** +...When applicable, negotiate repair costs on behalf of the customer . Document all cost savings, including identification of recommended… more
- SHI (Providence, RI)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Providence, RI)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Cardinal Health (Providence, RI)
- …change to ensure continuous improvement in system stability and performance. + Provide technical guidance to managed service partners. + Participate in code and ... technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative… more
- Concentrix (Providence, RI)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Ensono (Providence, RI)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR011818 **Position Summary** The...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Under Armour, Inc. (Providence, RI)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
- Xylem (Bozrah, CT)
- …The Customer Service Specialist is responsible for handling complex customer inquiries, providing technical support , and ensuring a positive ... analyzes customer feedback, and provides strategic recommendations to improve customer service processes. This role requires strong analytical skills,… more
- Vontier (Providence, RI)
- ** Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is ... as if they were working in a physical company office). **Monday-Friday (No Weekends)** Customer Service is the critical link to strong communications between the… more
- Lionbridge Technologies (Providence, RI)
- …are looking for an hourly technical writer to work off site to support a Lionbridge medical technology customer . California is the preferred location, but we ... will also consider candidates from other locales. As a technical writer, this person has familiarity with many industry-standard...experts (SMEs) and project managers. + Exhibits an excellent customer service attitude at all times. +… more
- CBRE (Providence, RI)
- …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Data Center Construction Technical Program Manager - Product Development Job ID...Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of… more
- Vontier (Providence, RI)
- …$20/Hour (+$1 Bilingual)+ $300 Hiring Bonus + Commissions + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the ... working option expectation is to provide professional and responsive service and support , regardless of working remotely....product availability. You will inform the field of daily customer service promotions along with providing them… more
- Naval Sea Systems Command (Newport, RI)
- …and expert consultant for weapon system development and acquisition projects. You will support the Defensive Systems Customer Advocate (CA). You will rely on ... Summary You will serve as a TECHNICAL PROJECT MANAGER in the Undersea Weapons, Vehicles...level ND-04 (GS-12/13 equivalent) pay band in the federal service or equivalent experience in the private or public… more