- Coinbase (Trenton, NJ)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Trenton, NJ)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Trenton, NJ)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- Sunrise Senior Living (Edison, NJ)
- …Maintains and protects the confidentiality of guest/resident information. **Training, and Contributing to Team Success ** + Participates actively as a member of a ... + Contributes in the overall engagement programs and processes ( customer and team member engagement) including participating...Loyalty + Building Trust + Communication + Contributing to Team Success + Managing Work (includes Time… more
- Sunrise Senior Living (New York, NY)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... Principles of Service. + Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating in the team… more
- Tommy Bahama (New York, NY)
- …inquires and introduce them to the appropriate sales associate or manager. Partner with team members to address customer needs. Act as liaison between guests and ... HS diploma required. Bachelor's or equivalent experience preferred. Excellent customer service and communication skills. Friendly and approachable interpersonal… more
- UKG (Trenton, NJ)
- …through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a high-impact ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- SHI (Trenton, NJ)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- UKG (Trenton, NJ)
- …and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success , Marketing, Product, and Sales teams. Inform playbooks, ... actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success , Marketing, Product, and Sales. Personalized Engagement:… more
- Capital One (New York, NY)
- …about hospitality and the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work on customer facing and ... roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. We want you if you… more
- Capital One (Trenton, NJ)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- CBRE (Manhattan, NY)
- … objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example ... building. **What You'll Do:** + Coordinate and manage the team 's daily activities. Establish work schedules, assign tasks, and...Minimum of 4+ years of related (eg Front Desk, Concierge , Hospitality, Room Management, or Customer Service)… more
- Marriott (New York, NY)
- …Redcoat Program, PlumPerfect Program). * Assists with the Event Technology/Audio Visual team when necessary in order to verify customer satisfaction. **Executing ... (eg,including Bell/Door Staff, Switchboard, At Your Service (AYS), and Concierge /Guest Services), Rooms (eg,Housekeeping, Recreation, and Laundry), Food and Beverage… more
- CBRE (Manhattan, NY)
- …training preferred. Minimum of 4+ years of related (eg Front Desk, Concierge , Hospitality, Room Management, or Customer Service) roles preferred. Prior ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- CBRE (New York, NY)
- …A minimum of 2 years of meeting and event planning, front desk, concierge services, customer service, or a related hospitality role + **Communication ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- CBRE (New York, NY)
- …or equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- CBRE (Plainsboro, NJ)
- …concierge -quality services provided by dedicated CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade ... use food and beverage services, and access building and concierge services. Get ready for an exciting career with...Experience Receptionist is the first point of engagement with team members and visitors alike. This role acts as… more
- CBRE (New York, NY)
- …concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology ... Service line GWS Segment Role type Full-time Areas of Interest Customer Service, Facilities Management, Marketing, Town Planning Location(s) East New York… more
- Mount Sinai Health System (New York, NY)
- …ineffective patient care, provider burnout, and wasteful use of time and money. Our team is shifting the way people interact with healthcare by increasing access to ... care to employees in the area, and another that provides outstanding concierge -level service and amenities to individuals seeking an unrivaled healthcare experience.… more
- SHI (Trenton, NJ)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...a partner network that provides accountability for on-time, high customer satisfaction measures. + Direct resources towards effective client… more