- Prime Therapeutics (Trenton, NJ)
- …build the future of pharmacy with us. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist ... accredited school or equivalent GED + 1 year of customer service experience + 6 months of related work...flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area… more
- Capital One (Trenton, NJ)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- Capital One (Trenton, NJ)
- Senior Associate , Capital One Concierge, Delivery Lead - Velocity Black ( Remote ) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Merck (Trenton, NJ)
- **Job Description** Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for our company's Animal Health. The ... PV, BSC, and IT support. Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and… more
- Wolters Kluwer (Trenton, NJ)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- Zurich NA (New York, NY)
- Service Contract Associate 128257 Zurich North America is hiring multiple Service Contract Associate 's to join our Vehicle Service Contract team! We are open to ... are handled in the most efficient, effective way while delivering a customer -centric claims service. Determines causes of failures and reviews specific contract… more
- BlackRock (New York, NY)
- …funds, and a variety of other pooled investment vehicles.** **Position Overview** **The Associate - Technical Support Level 2 (TSL2) plays a crucial role as a ... clear communication and the efficient delivery of IT services. The Associate is instrumental in delivering comprehensive technical support throughout BlackRock's New… more
- WM (Trenton, NJ)
- **Primarily Houston-based hybrid role (Mon-Thurs in-office, Fri remote ). Remote applicants from other states may be considered.** **I. Job Summary** WM Advisory ... Services is seeking a detail-oriented, customer service driven individual to play a key role...assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.… more
- Sumitomo Pharma (Trenton, NJ)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- WTW (New York, NY)
- …deliver risk solutions which optimize Total Cost of Risk. We are seeking an Associate Global Specialist for our Global Services and Solutions practice who will be ... follows: - First point of contact and day-to-day management of solutions-based resolution and anticipation of client needs on Corporate Basic and Complex Corporate… more
- Mizuho Corporate Bank (New York, NY)
- …relationship managers, you will be essential in providing a seamless customer experience, which involves corporate account onboarding and account structuring, with ... report circulation. + Managing account opening, closing, and modifications. + Customer account configurations such as setting up cash concentration sweep, overdraft… more
- GMHC (New York, NY)
- …end-user experience. The ideal candidate is technically skilled, detail-oriented, and customer -focused, with the ability to communicate clearly across diverse teams. ... + Maintain communication with users regarding ticket status, next steps, and resolution . + Confirm completion of all support tickets through follow-up and closure.… more
- Zurich NA (Trenton, NJ)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- SHI (Somerset, NJ)
- …established procedures. + Regularly meet or exceed performance targets for ticket resolution , customer satisfaction, and service desk metrics. + Participate in ... our Austin or New Jersey office, Tuesday-Thursday in office and Monday and Friday remote . **Role Description** + Respond to a wide range of service requests and… more
- Highmark Health (Trenton, NJ)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Consistently facilitates issue resolution (both project… more
- Highmark Health (Trenton, NJ)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... new functionality to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Ability to identify some issue resolution within… more
- Cayuse Holdings (Trenton, NJ)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Datavant (Trenton, NJ)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Cayuse Holdings (Trenton, NJ)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Medtronic (New York, NY)
- …sites. + Reports necessary complaints and partners with Clinical Manager/NRC to ensure full resolution + Files weekly site visit and customer contact reports for ... to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at...professional to join our team. While this is a remote position not located at a physical Medtronic site,… more