- Citizens (Johnston, RI)
- Description We are seeking a strategic and analytical leader to drive enterprise-wide Root Cause Analysis (RCA) for banking complaints. This role is pivotal in ... identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate will lead cross-functional efforts to… more
- Coinbase (Providence, RI)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Vontier (Providence, RI)
- We'd love for you to join as a Sr Product Manager at Invenco by GVR, a Vontier operating company. The **Senior Product Manager , POS ** (point-of-sales) will be ... for product planning and execution, including but not limited to assessing customer needs, analyzing market trends, and acting on customers' behalf to prioritize… more
- Cardinal Health (Providence, RI)
- …of robust stability protocols, testing procedures, and quality systems. The manager will lead cross functional collaborations and possess exceptional communication ... (OOS) and Out-of-Trend (OOT) investigations related to stability data, including root cause analysis, hypothesis testing, and implementation of corrective and… more
- ThermoFisher Scientific (Plainville, MA)
- …office location is in Plainville, MA. **Discover Impactful Work:** The Finance Manager performs complex financial analyses and creates accurate, concise, and timely ... regular analyses and reports to share business and financial insights for the Viral Vector Services (VVS) business via...multitude of areas such as inventory management, spend analysis, customer reconciliations and other ad-hoc requests. + Lead in… more
- CVS Health (Woonsocket, RI)
- …implementing new growth strategies + Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth + ... dive analytics to identify opportunities for innovation and process improvement + Performing root cause analysis and ad hoc research to diagnose gaps in our workflow… more
- Coinbase (Providence, RI)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... the intersection of product and support to transform the customer experience. We're hiring a Program Manager ,...* Deep dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and… more
- Medtronic (Mansfield, MA)
- …Data is a critical enabler and growth area for Medtronic to generate actionable insights that drive key business decisions and become a data driven company. Do you ... Global Operations & Supply Chain organization as the Sr. Manager - Data Management. **A Day in the Life** As...of projects, activities, and process improvements to delight your customer base with a focus on delivering a best-in-class… more