- Vontier (Providence, RI)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Providence, RI)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Warwick, RI)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Providence, RI)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Providence, RI)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- Michaels (Warwick, RI)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- VCA Animal Hospitals (Uxbridge, MA)
- …the ability to multi-task and can demonstrate the importance and understanding of high quality customer service . We offer competitive compensation and great ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- PPL Corporation (Providence, RI)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside… more
- SHI (Providence, RI)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Travel + Leisure Co. (Newport, RI)
- …3 years of management experience at a hotel/resort. + 3 to 5 years hospitality customer service experience. **How You'll Be Rewarded:** We offer a diverse range ... experience and associate satisfaction. This role will hire, train, motivate, recognize, coach and develop guest service associates through implementation of… more
- DoorDash (Providence, RI)
- … customer -obsessed. You'll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics such as order ... pivot tables. + You have 3+ years' experience: In Operations, Warehouse Logistics, Customer Service , Retail Management, Fulfillment, or related field + You have… more
- GE Aerospace (Providence, RI)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Santander US (Raynham, MA)
- …* Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service . * Manage escalated customer problems and ... You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are...* Excellent leadership and team management skills. * Excellent customer service skills and a passion for… more
- CompuCom (Providence, RI)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Providence, RI)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Warwick, RI)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Pearson (Providence, RI)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Nelnet (Warwick, RI)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Cornerstone onDemand (Providence, RI)
- …+ Collaborate with other functions to ensure excellent delivery of service , quality deliverables and the highest level of customer satisfaction possible. + ... You are responsible for managing project status communications with customer executives and internal management. You may be dedicated...initiatives to improve business function or product developments + Coach junior members of the team as well as… more
- ARAMARK (Milton Village, MA)
- …hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes. Offers a wide variety of culinary solutions to ... meet customer and client needs and tastes. Oversees and manages...and manages culinary operations to meet production, presentation, and service standards. Applies culinary techniques to food preparation and… more