- Confluent (Hartford, CT)
- …be paid through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- NTT America, Inc. (Hartford, CT)
- …Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual contributor responsible for ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Wilson Language Training (Hartford, CT)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...understanding of each customer -s organizational goals, key success metrics, challenges, and strategic initiatives to… more
- Acxiom (Hartford, CT)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client...opportunities + Able to drive the translation of client strategic goals into measurable value outcomes and success… more
- Acxiom (Hartford, CT)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Ralliant (Hartford, CT)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the...+ Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic … more
- Cengage Group (Hartford, CT)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... coaching of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience… more
- Sanofi Group (Meriden, CT)
- …related challenges and opportunities. They will maintain working knowledge of the customer 's business model, strategic goals and objectives, and their position ... **Job Title:** Account Manager - Portfolio Sales- Vaccines **Location:** Danbury, CT...Sales- Vaccines **Location:** Danbury, CT **About the Job** The Strategic Account Management organization is a highly skilled forward-thinking… more
- Datavant (Hartford, CT)
- …to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- ISC2 (Hartford, CT)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- Renaissance (Hartford, CT)
- … relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. ... business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager III has meaningful sales experience and brings developing expertise for… more
- Dodge Construction Network (Hartford, CT)
- Strategic Account Manager Location: Remote, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account Managertomanageits ... strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- Cengage Group (Hartford, CT)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- NTT America, Inc. (Hartford, CT)
- …and inclusion - it's a place where you can grow, belong and thrive. The Strategic Client Manager is responsible for generating new revenue from the sale of ... The SCM will be responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities with other… more
- Norstella (Hartford, CT)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...& ability to approach accounts in a proactive & strategic manner. + Experience balancing the needs of multiple… more
- Sharecare (Hartford, CT)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Cengage Group (Hartford, CT)
- …including onboarding/training, strategic product and content discussions, and customer support needs. **Account Manager ** + Actively engage customers ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key… more
- UKG (Hartford, CT)
- …their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, ... Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers....* 2+ years successful experience in account management, sales, customer success , ERM or a related field,… more
- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Principal Financial Group (Hartford, CT)
- **What You'll Do** As a **Relationship Manager ** within our TPA Customer Care area, you will play a pivotal role in developing and nurturing deep relationships ... - 200M market segment. You will serve as a strategic partner, offering innovative and tailored solutions to meet...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more