- Leader Communications Inc. (Warren, MI)
- …timelines are met for each request/ticket. + Provide metrics and status on help desk activities. + Provide technical support for the full range of IT ... related experience Skill & Certification Requirements + CompTIA Security+ + Extensive IT help desk /service desk support experience, including support … more
- Huntington National Bank (Detroit, MI)
- …Summary: The Treasury Management Technical Training Support Associate provides technical help desk support across the Huntington footprint ... tools and resources available to them. + Facilitates training and technical support on Huntington's products, services, and systems. + Evaluates the client… more
- ITC Holdings (Novi, MI)
- …and software installed at company. + Responds to telephone calls, email and help desk requests for technical support in a timely amd positive manner ... **ESSENTIAL DUTIES & RESPONSIBILITIES** **All Levels** + Provides help desk support to...**REQUIREMENTS** + Associates degree in Computer Science or related technical area or relevant, equivalent experience and/or education. +… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is ... problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- Help Desk Technician Department: Information Technology...support queues from customers in need of IT technical support and keep open tickets to ... Location: Dearborn, MI START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3086590&source=3086590-CJB-0) Job Title: Help Desk Technician Job Status: Full-time Job… more
- Learning Care Group (Novi, MI)
- …Support Central; serving as the primary technical point of contact. The job of Help Desk Agent can be performed in the following states: AL, AZ, AR, CT, ... IT Help Desk Agent Share by Email...IT Help Desk Agent Share by Email Share on LinkedIn...Maintain request first call resolution above 70%. + Escalate technical support issues to vendors and second… more
- Robert Half Technology (Wixom, MI)
- Description We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for ... providing technical assistance and support to our users,...Possess at least one year of experience in a Help Desk Analyst role or similar *...one year of experience in a Help Desk Analyst role or similar * Experience with Cloud… more
- Groupestahl (St. Clair Shores, MI)
- …doing: The IT Service Desk Tech II applies basic to advanced level Technical Support troubleshooting, providing support of the daily business operations ... also have a seat on the Corporate IT Service Desk , which include taking calls and providing support...for: + Associates Degree (preferred) + 2-3 years of help /service desk + Technical certifications… more
- TEKsystems (Detroit, MI)
- …Printers, Windows, Help desk , Help desk support , Active directory, Printer repair, Technical support , Install, Windows 7, Deployment, ... non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include… more
- Burroughs (Detroit, MI)
- …Burroughs offers a nationwide field service organization combined with remote managed services, technical support , help desk , program management and ... are seeking aspiring Service Technicians in your area to help service and support our customers' cash...will possess impeccable personal integrity, excellent customer service skills, technical aptitude, and an ability to operate as a… more
- Detroit Institute of Art (Detroit, MI)
- … technical support calls, emails, and tickets via an enterprise help desk system and manage/track issues to resolution, forwarding advanced issues to ... JOB TITLE : Information Technology Support Technician DEPARTMENT: Information Technology REPORTS TO: Director,...+ Navigate Microsoft Active Directory, M365 Admin Center to help creat e and maintain computer, user, and group… more
- DXC Technology (Auburn Hills, MI)
- …Job Functions:** **TCSC Technical Representative will be able to:** + Answers help desk telephones for assigned account(s) and responds to customer inquiries ... requirements** + Typically, 1+ years of relevant work experience in IT technical support + Self-motivated with a proactive approach to meeting and exceeding… more
- Humanetics (Farmington Hills, MI)
- …humans in a world in perpetual motion. Role Purpose : IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. This ... role will support internal clients, helping to keep employees productive. Humanetics...computer systems, computers, printers, network systems, and any other technical equipment + Ensure company computers are backed up… more
- Henry Ford Health System (Detroit, MI)
- …+ Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Investigates, tests, resolves problems related to ... engineering approaches in design, build, testing, debugging problems, and ongoing technical support . + Able to articulate previous examples of workflows and… more
- The Hartford (Troy, MI)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... protecting the things that matter most. And you can help us when you join our team of underwriters....within a team environment. Strong sales behaviors and strong technical expertise are key factors in driving the desired… more
- WSP USA (Detroit, MI)
- …projects, with skills to provide analysis, communication, collaboration, GIS to support transportation projects and ensure regulatory compliance for a variety of ... access, and funding. Ideally, the candidate would have a strong desire to help our clients achieve safe, complete networks for users of all ages, abilities,… more
- TEKsystems (Southfield, MI)
- …planning and implementation of personal computer upgrades, enhancements and expansions. Provides help desk support by identifying, investigating and ... Performs initial troubleshooting and personal computer-related equipment; arranges for additional technical support as needed. Conducts routine maintenance on… more
- Danaher Corporation (Detroit, MI)
- …change requests , enhancements, and new functionality while w orking with the Service Desk and other support teams to facilitate incident and problem resolution. ... the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation...and SAP s ystems . Provide functional and configuration support in designing SAP authorizations and roles. + SAP… more
- The Hartford (Troy, MI)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... protecting the things that matter most. And you can help us when you join our team of underwriters....groups. + The ability to advance their careers into technical OR leadership positions. Qualifications: + Bachelor's Degree strongly… more
- General Motors (Warren, MI)
- …will be responsible for the overall strategy, planning, development, execution and support of GM's cloud Authentication and MFA solutions and their associated ... data. This individual will work closely with Cyber Defense, Service Desk , Network Security, Security Audit, Business leads, Application Developers and System… more