- Marriott (Dover, DE)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** Joining Marriott's dynamic IT Disaster Recovery (DR) team, this Analyst role is responsible ... science discipline and/or equivalent experience/certification * 5+ years' experience in IT Disaster Recovery or related technical discipline * Proven experience with… more
- Highmark Health (Dover, DE)
- …Takes a lead role in performing more complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, ... in performing more complex analyses and resolution of problems to restore normal IT Infrastructure operational levels. + Takes a lead role in completing more complex… more
- Rocket Software (Dover, DE)
- …advisor to the Customer Solutions Engineering (CSE) leadership team, the Professional Services Revenue Analyst will demonstrate control and mastery of the ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Professional Services Revenue Analyst is responsible for managing the global revenue… more
- Citigroup (Newark, DE)
- …* 3+ years' experience in Help Desk and/or application support * Previous Customer Service experience preferred * Bachelor's degree or equivalent job experience ... in depth technical troubleshooting with agency users and their IT Support; make troubleshooting decisions based on agency's unique...days a week (PC and phone)** **Job Family Group:** Customer Service **Job Family:** Institutional Customer… more
- SHI (Dover, DE)
- …+ Actively managing responses to customers requiring technical assistance, assistance in customer retention, and improving customer service relationships. + ... **Job Summary** The ASG Service Desk Analyst will serve as...proud to be a $14 billion global provider of IT solutions and services . Over 17,000 organizations… more
- Robert Half Technology (Wilmington, DE)
- …be responsible for maintaining and configuring mobile devices and ensuring high-quality customer service . Responsibilities: * Provide Level II technical support ... before escalating to Level III support * Provide high-quality customer service , meeting the service ...field preferred * Previous experience in a Help Desk Analyst role or similar IT support role… more
- Valvoline Global (Dover, DE)
- …and support to develop and advance within our global company. The Salesforce Senior Business Analyst will serve as the IT liaison to the business and is ... research, troubleshoot and resolve issues, which may require interaction with other internal IT teams, managed service provider(s) and vendors to resolve. This… more
- Vaco (Dover, DE)
- …sciences and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by ... KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT … more
- City National Bank (Wilmington, DE)
- …identify areas of improvement and optimization. + Lead by example and promote a customer service philosophy by modeling core behaviors that support the HR ... **HR INFORMATION SYSTEMS ANALYST SR** **WHAT IS THE OPPORTUNITY?** The Human...Analysis (RCA) when appropriate, escalate broader vendor system or service issues through ServiceNow Incident tickets, and provide white-glove… more
- Public Consulting Group (Dover, DE)
- …and technical skillsets. They will work with clients and must have excellent customer service , organizational, attention to detail, and analytic skills. This ... (FSS) Center of Excellence (COE) is seeking a Systems Analyst 1. PCG Health supports hundreds of healthcare providers...services . This position will work on our Business IT Team, assisting as a liaison to our technology… more
- Cayuse Holdings (Dover, DE)
- …+ Incident response experience in a high energy IT environment working closely with IT Service Desk, and IT Operations support + Ability to quickly ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...time during employment. Minimum Skills: + Excellent communication and customer facing skills + Service Now administration,… more
- Marriott (Dover, DE)
- …one of the following: + Hospitality or hotel industry using a PMS system or customer service business application support + Call center or customer care ... center experience + Computer support + 2+ years' experience in a contact center, customer service or hospitality environment + High school diploma or equivalent… more
- Comscore (Dover, DE)
- …material + Helps train new employees and mentors others + Upholds a high customer service ideal and positive attitude Core Qualifications: + 2-4 years Product ... Comscore Movies has an immediate opening for a Senior Product Management Analyst to join our Hollywood Software Exhibition Products team, working with our valued… more
- IMSolutions, LLC (Dover, DE)
- … Analyst Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) IMSolutions seeks an experienced ... Communications Analyst Designer to fill an exciting opportunity working in...effectiveness and determine best practices. + Coordinate with other IT groups and clients to schedule tasks required to… more
- IKO (Wilmington, DE)
- …hold these values. People like you! **Job Description** The **Rebate Financial Analyst ** is responsible for processing various types of rebate transactions. The ... rebate analyst will play a role in supporting US operations...in supporting US operations at key points in the customer journey including pricing strategies, and rebate/incentive offers. The… more
- Humana (Dover, DE)
- …care organization that participates in the Centers for Medicare and Medicaid Services ' Medicare Shared Savings Program (MSSP). DVACO is a joint venture among ... with more than 2,000 physicians and approximately 70,000 Medicare fee-for- service beneficiaries. Additionally, DVACO currently holds performance-based contracts with… more
- Wolters Kluwer (Dover, DE)
- **Business Systems Analyst II - Remote** The Business System Analyst requires a working knowledge and expanded conceptual understanding of the business systems ... the guidance of established procedures. They may be a liaison between the IT development group and departments to develop new systems and enhancement of existing… more
- J&J Family of Companies (Dover, DE)
- …Sales & Distribution Module + Understanding of the end-to-end Supply Chain and/or Customer Service /Support + Solid ability to collaborate with and influence ... Senior Analyst , BPO Order to Cash - 2406188912W **Description**...for future transformation of our distribution capabilities for the customer . This project will lay the groundwork for the… more
- Lumen (Dover, DE)
- … customer requirements, schedule planning and implementation, and quality control of customer deliverables. The Senior Operations Analyst will be the Subject ... Metro Optical Ethernet, HSIP, as well as Cloud Managed IT and Data Hosting Services . **Location and...to support interactions with cross functional teams including Wholesale Service Management, CCM, Pricing, Engineering, and Service … more
- Broadridge Financial Solutions (Dover, DE)
- …+ Excellent troubleshooting and problem- solving skills, specific to highly technical and customer focused service environment. + Prior experience in a delivery ... to achieve clients' digital transformation strategies. The Sr. Business Analyst plays a critical role in supporting the business...the technical solution planning and delivery + Participate in IT meetings as needed to transfer knowledge of the… more