- Humana (Dover, DE)
- …with sales campaign data , including lead generation, marketing campaign execution, and contact disposition reporting + Experience with CRM and phone system ... community and help us put health first** The Senior Data and Reporting Professional manages information from...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more
- Zoom (Dover, DE)
- What you can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is ... reports. This role requires an individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for Contact Center ,… more
- JPMorgan Chase (Wilmington, DE)
- …to take your software engineering career to the next level. As an Amazon Connect Contact Center Software Engineer III at JPMorgan Chase within the Consumer and ... or more modern programming languages and database querying languages + Experience in Contact Center Technology with Omni channel implementation on AWS + Strong… more
- Nordstrom (Newark, DE)
- …and AP leadership guidance. + Identify theft trends by leveraging technology, reporting and surveillance tactics. + Drive a shrinkage reduction culture by ... investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. + Investigate internal theft by gathering… more
- Black & Veatch (Wilmington, DE)
- …Primarily focus on enhancing the quality and completeness of Black & Veatch's ESG data to support regulatory compliance and reporting and business decisions to ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...assurance for annual GHG emissions, of sustainable operations performance data to meet ESG reporting requirements +… more
- Evolent Health (Dover, DE)
- …Be Doing:** The Client Analytics team offers candidates the opportunity to leverage data & analytics to drive actionable insights and strategies for our partners. We ... have a unique mix of health care domain and data expertise enabling analytics offerings relevant to our stakeholders'... and business needs for ad hoc & regulatory reporting requirements with SAS and SQL + Proactively interpreting… more
- City National Bank (Newark, DE)
- …+ Bachelor's Degree or equivalent + 7 years of experience in a Client Contact Center environment and/or customer service operations, with an emphasis in ... . + Thorough knowledge of PC computing environments, experience with Call Center applications/systems and experience using reporting /query tools. + Strong… more
- Lumen (Dover, DE)
- …are met. Responsible for all training requirements for personnel. Responsible for all reporting aspects of their particular center and function for both ... connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building… more
- Emerson (Dover, DE)
- …review/audit processes + Contact for audit and labor inquiries for time data related to the non-exempt workforce + Supervise pay and labor legislation to ensure ... delivery by providing analytical insights to key collaborators enabling data -driven decisions that optimize business operations. Qualified candidates can sit… more
- Evolent Health (Dover, DE)
- …Be Doing:** The Client Analytics team offers candidates the opportunity to leverage data & analytics to drive actionable insights and strategies for our partners. We ... have a unique mix of health care domain and data expertise enabling analytics offerings relevant to our stakeholders' needs. We are advocates for creating patient… more
- DLA Piper (Wilmington, DE)
- …and submits invoices to clients on a monthly billing cycle. Researches client billing data and provides detailed analysis to attorneys and support staff. As part of ... to key stakeholders. + Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews... that may require collaboration with other teams. Reviews data for accuracy prior to submitting. + Gathers and… more
- Zoom (Dover, DE)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... B2C & B2B strategies. This candidate has a passion for storytelling through data and acts as a champion for decision-making across the organization. This candidate… more
- Sutherland Global Services (Dover, DE)
- …Support Specialist as needed. **Since we provide service to global customers, our center is open 24/7. These are work from home opportunities.** **What you'll do:** ... email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate more technical...& Abilities** + At least one year of call center experience + At least one year of customer… more
- Humana (Dover, DE)
- …Development Life Cycle + Experience performing end-user testing for a Call Center / Contact Center organization with CRM (Customer Relationship Management) ... Planning 25% Test Creating and Execution 25% Test environment and Test Data Management 25% Reporting Documentation and Communication **_This role description… more
- JPMorgan Chase (Newark, DE)
- …to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its ... in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You...sent to OFAC. + Be responsible for the monitoring, reporting , related to OFAC. + Be able to determine… more
- DLA Piper (Wilmington, DE)
- …for strategic client relationships by performing financial analysis, management reporting , budgeting, resource management, and expense control. The Senior Legal ... require modification or communication with clients. + Conduct thorough research and data collection to fulfill assignments leveraging firm tools and databases and… more
- Highmark Health (Dover, DE)
- …Committee (URAC), Pennsylvania Department of Health, Department of Labor, the Center for Medicare and Medicaid Services (CMS) and state specific regulations. ... * the timely, accurate entry of requests into the database for reporting purposes (20%) 3. Responsible to efficiently coordinate the clinical review process… more
- MindPoint Group (Dover, DE)
- …team. This role will support threat monitoring, detection, event analysis, and incident reporting . The Security Operations Center is a 24/7 environment. You will ... be responsible for monitoring enterprise networks and systems, detecting events, and reporting on any and all threats that are directed against those systems… more
- DLA Piper (Wilmington, DE)
- …function by performing all duties associated with conflicts of interest reporting , including: conducting research on corporate business structures; reviewing and ... interprets complex conflicts search results as part of the conflict analysis and reporting process and pursuant to the rules of professional conduct. + Conducts new… more
- BJs Wholesale Club (New Castle, DE)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... thinking and sound decision-making thorough knowledge and utilization of business data . + Lead through change. Model leadership competencies to build credibility… more