- Citigroup (Wilmington, DE)
- …will allow Citi to take a more proactive stance in customer servicing , outline recommendations to improve current experience and implement needed actions to ... through excellent customer support. + Focus on optimizing customer experience and achieving business goals through effective service delivery. + Develop… more
- Citigroup (Wilmington, DE)
- …respect to new and existing customer engagement and loyalty strategies, customer experience enhancements, and capabilities development. + Leveraging a deep ... The **Director, Head of American Airlines Customer Engagement**...mutual partnership objectives. + Lead efforts with Operations and Customer Experience to improve NPS and identify… more
- Citigroup (New Castle, DE)
- …oversight of US Personal Banking (USPB) Operations. Chief Operating Office (COO) and Customer Experience coverage, this position works closely with 1st Line of ... but are not limited to: + 1st line business process/risk owners + USPB Head of Collections and Recovery + USPB Operations In-Business Risk and Control Heads +… more
- Guardian Life (Dover, DE)
- …solutions and actions are critical to Guardian's revenue growth, risk management and customer experience . Guardian created a Data Science Lab (DSL) to reimagine ... solutions that enhance underwriting risk assessment, claims auto-adjudication, and customer servicing . Operational Excellence + Establish scalable processes,… more
- Impact Fire (DE)
- …job as well as time on road to job sites. **Job Requirements:** + Experience servicing and maintaining fire sprinkler systems. + Ability to work independently ... a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships… more