- Rocket Software (Dover, DE)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Director , Customer Solutions Engineering (CSE) is responsible for ... budget, resulting in successful outcomes for Rocket customers. In addition, the Senior Director , Customer Solutions Engineering (CSE) assumes responsibility… more
- Marriott (Dover, DE)
- …**Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Director , Deployment for US + Canada is responsible for ... + Canada hotels including the oversight of 6 Implementation Director roles * Liaise with the US + Canada...customer /stakeholder needs and actions consistent with the company's service standards. * Global Mindset - Supports employees and… more
- Ankura (DE)
- …and other stakeholders at all stages of any cyber incident. Role Overview: As a Senior Managing Director , you will be a key member of the cybersecurity risk ... team responsible for developing and implementing go-to-market strategies around revenue growth. The Senior Managing Director will have a focus on creation of… more
- Acxiom (Dover, DE)
- Acxiom is looking for a Senior Director , Experience **Responsibilities:** Lead standard methodologies, using global expert practitioners for knowledge and ... capabilities translate into people, process, and organizational maturity** Advise senior customers on major digital transformation initiatives, cultivating strong… more
- Highmark Health (Wilmington, DE)
- …(Delaware) **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Listening + Telephone Skills + General Computer Skills ... medical necessity and appropriateness of the requested treatment of service . Depending on the nature of the case, telephonic...DOH, and DOL regulations at all times, and the Senior Medical Director will be responsible for… more
- Wells Fargo (Wilmington, DE)
- …begins with you. **About this role:** Wells Fargo is seeking an **Executive Director ,** ** Senior Lead Branch, System, and Transformation Strategy Consultant** in ... a cohesive strategy to optimize and transform our branch channel, enhance customer and employee experience, drive banker productivity and efficiency, and contribute… more
- CBRE (Dover, DE)
- Senior Director Sustainability, Technical Solutions Job ID 165179 Posted 30-Apr-2024 Service line Advisory Segment Role type Full-time Areas of Interest ... the topic of sustainability. *Directly support the team's leader (Managing Director ) to build overall sustainability consulting capabilities and services within the… more
- Ally (Dover, DE)
- …You're constantly evolving, so shouldn't your opportunities be, too? **The Opportunity** The Senior Director of Marketing Operations will lead Ally Credit Card ... a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly… more
- Acxiom (Dover, DE)
- Acxiom is looking for a Senior Director , Martech. **What You Will Do:** * Contribute to the delivery of large and complex strategic advisory service ... in the US overseeing engagement during the pre-sales motion so that customers have service plans that will enable them to achieve business goals with a variety of… more
- Lumen (Dover, DE)
- …new business from new and/or existing accounts. + Broadens and deepens existing customer relationships in order to gain strategic positioning as well as retain ... to sales management about trends and changes taking place within the customer 's organization, and makes recommendations about future courses of action necessary of… more
- Marriott (Dover, DE)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... into key learnings and execution plans that drive business results. + Customer -obsessed mindset that capitalizes on user data to make step-change experience… more
- Marriott (Dover, DE)
- …of customer /stakeholder needs and actions consistent with the company's service standards. * Global Mindset - Supports employees and business partners with ... & in-depth working knowledge of DevOps, CI/CD pipelines, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc. * Deep understanding of the pros and… more
- Sanofi Group (Dover, DE)
- …changing environment in both an independent and collaborative manner. + Demonstrates a customer service mindset and the ability to gain insights and identify ... The Medical Value & Outcomes (MVO) team member ( Senior Manager, Associate Director or ...and in a compliant manner. + Collect and share customer insights and evidence gaps that help to inform… more
- Alight (DE)
- Job Description - Regional Director , Service Readiness **What you would do** The role of the Regional Director , SR is the oversight of multiple global ... Global Program Managers assigned to the Region. The Regional Director ensures that all Service Readiness (SR)...appropriate channels for support in resolution and to raise senior management awareness + To share best practice and… more
- Sprinklr (DE)
- …customers through successful implementations, driving platform adoption, revenue expansion and customer retention. As the Director of Strategy and Operations, ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- University of Delaware (Newark, DE)
- …student development issues and theory; cultural competency and equity/inclusion issues; and customer service standards and procedures. + Ability to create and ... Director of Residence Life & Housing (ED), the Director of Residential Communities serves as the senior member of a department of over 42 residence halls… more
- Wolters Kluwer (Dover, DE)
- …to go-to-market strategy; product strategy and how to structure our sales and service organizations using customer data. + Independently and in collaboration ... (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Market Research Associate Director role offers growth potential opportunities, the ability to… more
- The Cigna Group (New Castle, DE)
- …the operation while interfacing with finance, procurement, IT, quality, compliance, sales and customer service . The Director is responsible for monitoring ... Center. The position will have team including an onsite Senior Manager role. The Director will also...+ Be the primary resource for Procurement, Sales and Customer Service for issue resolution, product disposition… more
- CBRE (Dover, DE)
- …coordination of people and resources. Knowledge of principals and processes for providing customer service . This includes customer needs assessment, meeting ... Project Management Operations Director - Life Sciences Job ID 160601 Posted 30-Apr-2024 Service line GWS Segment Role type Full-time Areas of Interest… more
- Sharecare, Inc. (Dover, DE)
- …policies and procedures are followed (dress code, professionalism, etc.) **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... closely with the Regional President of Operations, the other Senior Operations Manager(s) and both the Director ...deadlines + Superior communication skills + Self-motivated + Outstanding customer service with strong negotiation skills +… more