- Wells Fargo (West Des Moines, IA)
- …all begins with you. **About this role:** Wells Fargo is seeking an Escalations Representative in our Unsecured Lending Operations supporting Consumer and Small ... Business Credit products. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services + Seek ways to determine appropriate course of action, conduct investigative steps to… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …the administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality ... improvement. + Uses discretion in resolution of quality assurance escalations from the client or internal personnel. + Reviews,...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- Ryder System (Des Moines, IA)
- …exceed customer service expectations + Serve as point of contact for any case escalations + Lead process audit to identify risks and critical issues + Collect and ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees** **:** If… more
- Ryder System (Des Moines, IA)
- …Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees** **:** If… more