- Randstad US (Clive, IA)
- managed services support desk manager. +...+ Oversee the delivery of IT support services to clients, ensuring adherence to service level ... job summary: We are seeking a dynamic and experienced Managed Services Support Desk...into service delivery processes. + Ensure the managed services team is proficient in the… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a...3-5 years of relevant work experience (preferably in a managed services environment). + Experience working with… more
- Vaco (Des Moines, IA)
- …organizations to realize the most value from their technology and resources through Managed Services , Data & Analytics, EHR, ERP, Advisory, Virtual Care and ... services . Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers,...call center. This person must provide exceptional call center support . Customer Service and Communication skills are… more
- Marriott (Des Moines, IA)
- …property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations in core ... N **Position Type** Management **JOB SUMMARY** The Director, Technical Services & Security Compliance (TSSC) - Technical Compliance ...4+ years hands-on management level experience in IT customer service with a track record of support … more
- Marriott (Des Moines, IA)
- …others, particularly by establishing relationships, effective controls and leading in a managed service environment + Understanding of the quality assurance, ... quality control of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to … more
- Vontier (Des Moines, IA)
- … operations by streamlining processes and building capability across Help desk , Remote Service , Managed Service and Field Service + Maintain overall ... the Global e-Mobility service business covering Remote Service , Managed Service (EVerse) and... and SaaS operations (including driver and site help desk operations) for Gilbarco e-Mobility products leveraging Gilbarco Veeder-Root's… more
- Marriott (Des Moines, IA)
- …quality control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... obligations of Services Providers + Validates completeness of requirements prior to Service Provider or internally managed team solutioning + Through the … more
- Ensono (Des Moines, IA)
- …that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... as a ServiceRemote - United StatesJR009990 **Manager, End User Services ** At Ensono, our **Purpose is to be a...Lead, Supervisory or Manager Position within an end user support desk . + Strong analytical and diagnostic… more
- HomeSafe Alliance (Des Moines, IA)
- …is looking for a highly skilled and motivated **Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor ... designated accounts. + May lead and train other customer service specialists or support staff. + May...insurance + Employee Support program + Family Support : Bright Horizons, child and elder care services… more
- Ensono (Des Moines, IA)
- …that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... members with all areas of responsibility + Familiarity with the following tools: Service Manager, CASD Service Desk or ServiceNOW Configuration Management… more
- Lumen (Des Moines, IA)
- …Cross Functional Communication - Work closely with eco teams ie, Order Packaging Desk (OPD)/Order Entry (OE)/ Service Delivery and Customer Care; for large ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more