- Bioliance Life Science Partners (Lansing, MI)
- …seeing the sale through to its conclusion by providing sufficient training and ongoing customer service . The AMRU will develop territory business plans and work ... and federal hospitals with contracting, training, technology troubleshooting and ongoing customer service . Identify practice needs for Tolmar's proprietary… more
- Kia Veterans Technician Apprenticeship Program (VTAP) (Lansing, MI)
- …Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has ... timely fashion while communicating with the shop foreman and service advisor to promote an optimal customer ...state with a clean driving record Experience in a technical / mechanical field is required Must be willing… more
- Tekfortune (Lansing, MI)
- …training assistance. The Requirements Coordinator is a key contributor to BES overall customer service and serves as a liaison between DTMB, Business Areas, ... DTMB policies and practices. This individual will be looked upon to provide technical support to other team members, mentor other MDARD staff, and evaluate new… more
- Banfield Pet Hospital (Okemos, MI)
- …and exposure to radioactive substances. *One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY ... to maintain the flow of patients. *Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do… more
- Pearson (Lansing, MI)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Concentrix (Lansing, MI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Concentrix (Lansing, MI)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
- SMX (Lansing, MI)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Lansing, MI)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- iCIMS (Lansing, MI)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Lansing, MI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Peckham, Inc. (Lansing, MI)
- …so we can gain a complete view of your experiences* Peckham Inc. - Technical Support Desk Quality Assurance Supervisor POSITION SUMMARY The Contact Center ... Solutions Technical Support Desk Quality Supervisor is responsible...Assists in maintaining organization wide quality standards. + Take customer phone calls if needed and submit associated tickets… more
- SHI (Lansing, MI)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Lansing, MI)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Red Hat (Lansing, MI)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
- Concentrix (Lansing, MI)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- GovCIO (Lansing, MI)
- …GovCIO is currently hiring for a Technical Writer to produce technical documentation in support of the Agile Communications Package. **This position ... rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service...or business presentations in such meetings as business or customer needs require. + Selects or recommends use of… more
- Under Armour, Inc. (Lansing, MI)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
