- SHI (Atlanta, GA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Atlanta, GA)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Carrier (Kennesaw, GA)
- …across several platforms! **About this role** Carrier/Automated Logic has an opening for a ** Customer Success Manager ** , supporting our WebCTRL and iVu ... through various touchpoints of the customer 's journey. + Perform periodic customer success reviews to assess customer health, collect feedback, and share… more
- Cleo (Atlanta, GA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Atlanta, GA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Mastercard (Atlanta, GA)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Customer Success Operations Manager SessionM, a Mastercard Company, ... innovative technology and services. SessionM is looking for a highly motivated Customer Success Operations Manager to drive insights for our business through… more
- EDB (Atlanta, GA)
- …controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote ... Time Zone **Job Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer … more
- Trellix (Atlanta, GA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Atlanta, GA)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- PagerDuty (Atlanta, GA)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Sage (Atlanta, GA)
- …in negotiating pricing and contractual terms to close sales in partnership with the customer success account manager . * Responsible for forecasting all ... Sales Manager , Growth Job Description: As our Sales ...promote our business application solutions to existing clientele. Your success in this position hinges on your dedication to… more
- Sage (Atlanta, GA)
- …within the current customer base while coordinating efforts with the appropriate customer success Account Manager . Key Responsibilities: * Work with our ... pricing and contractual terms to close sales in partnership with the customer success account manager . * Responsible for forecasting all opportunities based… more
- Lumen (Atlanta, GA)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- MUFG (Atlanta, GA)
- …of recommending account, digital banking, and fraud solution controls + Collaborates with Customer Success Manager and operational partners to triage KYC, ... Sanction and High-Risk Industry and Fraud alerts **Client Success ** + Collaborates with client's Relationship Manager and Transaction Banking teams to remain… more
- Quadient (Atlanta, GA)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Atlanta, GA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Intuit (Atlanta, GA)
- Overview Join the Intuit Customer Success team as a Group Manager of Service Delivery in the Expert Network team. We're looking to grow our team of talented ... through AI powered human expert experiences. Our approach to customer success is transforming and is always...and performance review process to ensure high caliber expert, manager , and senior manager performance beyond peak… more
- Ford Motor Company (Atlanta, GA)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Sage (Atlanta, GA)
- Customer Success Advocate- Sage Intacct Job Description: We are searching for a Customer Success Advocate (CSA) to work as part of the Customer ... will act as the leading product expert for Account Manager inquiries, and increase product adoption based on your...product usage and patterns * Recommend training paths for success by customer role * Support escalation… more