- GovCIO (Atlanta, GA)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates ... and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II. Requirements 4+ years in Help Desk… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will ... environments to enhance user access and system functionality. * Handle service desk tickets efficiently by diagnosing and resolving technical problems. * Collaborate… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document solutions and maintain accurate records of technical… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology Doesn't Change… more
- Robert Half Technology (Atlanta, GA)
- …printers, ensuring reliable functionality for end-users. Respond to service desk tickets promptly and maintain detailed documentation of solutions. Collaborate ... Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the World, People Do.(R) Robert Half… more
- Emory Healthcare/Emory University (Decatur, GA)
- …South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT related issues ... and one year experience in a direct user support help desk environment including the use of...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- Truist (Atlanta, GA)
- …meet deadlines. **Example of a Typical Day** + Respond to incoming requests through a help desk ticketing system. + Call a user to troubleshoot a software error, ... us, you can log in to check status.** Need Help ? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-1758133253710.pdf) _If you have a disability and need… more
- NTT America, Inc. (Atlanta, GA)
- …scheduled reports. **KNOWLEDGE & ATTRIBUTES** + Proven experience as data analyst , administrative tactician or similar experience with health and safety data ... + **Sitting:** The role primarily involves working at a desk , so the candidate should be able to sit...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- BrandSafway (Atlanta, GA)
- …by monitoring data related to compliance efforts. Misc: + Poster Compliance + Help desk tickets + Unemployment hearings + Translations + Global Holiday ... Calendar + Other departmental needs as required **Qualifications:** + Bachelor's degree in human resources, Data Analytics, or equivalent work experience + 2 - 4 years of experience in HR/Data + Proficiency in Excel (pivot tables, VLOOKUP, charts); experience… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more
- State of Georgia (Fulton County, GA)
- …situations | Ability to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide more detailed ... information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia Results… more
- Lumen (Atlanta, GA)
- …+ Respond rapidly and efficiently to requests requiring security control changes + Function in Help Desk capacity to ensure tickets are worked in a timely and ... integrated with many different SAP and non-SAP Systems. The job of SAP Security Analyst is technical in nature. **What We Look For in a Candidate** **Required… more