- Vontier (Hartford, CT)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Hartford, CT)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Old Saybrook, CT)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Michaels (New Haven, CT)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Vontier (Hartford, CT)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (New Haven, CT)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …operations to ensure exceptional quality and timely response to all customer service issues; + Interfaces regularly with clients/customers; + Stays abreast ... Customer Success Manager Information Technology Manager 2 Recruitment...our customers + Overseeing application development, production support and quality assurance IT staff in service of… more
- SHI (Hartford, CT)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- Savers | Value Village (Manchester, CT)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Insight Global (North Haven, CT)
- …an ability to proctor, coach , and teach others. * Provides reliable, high quality customer support. * Provides customer instruction on system operation ... Job Description * Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or...and completion of assigned tasks. * Provides documentation of service and hours worked. * Completes and submits all… more
- Mary Wade (New Haven, CT)
- …to offer health plans through Cigna , a leading health insurer with award-winning customer service and in-person help around the state. ConnectiCare has an ... shifts At Mary Wade you will experience a high quality professional culture focused on resident needs. We strive...staff development program places you with a CNA Training Coach who delivers hands-on, side-by-side training. Additional training and… more
- SHI (Hartford, CT)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- TD Bank (Waterbury, CT)
- …travel to multiple work locations within a designated region or area + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Sysco (Hartford, CT)
- … Coach and develop Supervisors and team in balancing the delivery of high productivity, quality and customer service + Maintain a positive and safe work ... a high degree of proficiency + Ability to effectively coach , present information and respond to questions from management,...manage large, complex projects. + Uses time effectively + Customer Service - Respond promptly to requests… more
- Taco Bell (Middletown, CT)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- Monro Muffler/Brake (East Hartford, CT)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- TD Bank (West Hartford, CT)
- …+ Positively embraces change + Adheres and participates in TD's Shared Commitments + Models quality service at every Customer interaction + Be engaged in ... the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to...to improve delivery of work with high attention to quality standards + Actively takes ownership of own career… more
- ITT (Hartford, CT)
- …around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building ... will have full responsibility to source, hire, train, develop, coach and manage the workforce that will carry out...Develop and implement strategies that enable best in class service delivery, cost control & new capabilities + Manage… more
- CompuCom (Hartford, CT)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Hartford, CT)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more