- GRAIL (Durham, NC)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- Cardinal Health (Raleigh, NC)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible... orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters… more
- Deloitte (Raleigh, NC)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Oracle CX Functional Field Service Lead Our Deloitte Sales &... transformation by designing and implementing innovative experiences across customer service , sales, and field service… more
- ARAMARK (Durham, NC)
- …Alongside our manager you will help out in FOH and BOH to coordinate and lead operations , you?ll help oversee staff, collaborate with teammates, and help where ... your career! This is your moment to shine and lead the way for others too. We?re hiring a...may be assigned without formal notice. **Qualifications** + Great customer service and interpersonal skills + Strong… more
- National Power, LLC (Durham, NC)
- Summary We are seeking an experienced UPS Lead Service Technician to oversee the installation, maintenance, and operations of uninterruptible power supply ... include the following. Other duties may be assigned. Technical Leadership + Lead installation, commissioning, and maintenance of UPS systems from 8kW to 1MW… more
- National Power, LLC (Durham, NC)
- Summary We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and ... skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer ...quality-check all technical work performed by team members + Lead , mentor, and develop multiple service teams… more
- S&P Global (Raleigh, NC)
- …**Grade Level (for internal use):** 09 **About the Role:** **The Team:** Service Management is a global team responsible for providing technical application support ... a highly collaborative environment, working closely with both internal stakeholders and our customer base. Our team embraces a sharing and learning culture, with a… more
- IQVIA (Durham, NC)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- ENFRA (Durham, NC)
- …a Referral (https://careers-enfra.icims.com/jobs/8357/ service -manager-%28commercial-hvac- operations %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834357758) ... ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our...and the company's actual cost. + Build and sustain customer relationships to ensure complete customer satisfaction.… more
- The ODP Corporation (Apex, NC)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Deloitte (Raleigh, NC)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy,… more
- Cognizant (Raleigh, NC)
- …operational issues, finding solutions to minimize service disruption and improve customer satisfaction. . Ensure all regional operations comply with company ... Lead (Remote)** Cognizant is looking to hire an experienced Regional Program Lead , to oversee all field operations within a specific geographical region,… more
- Deloitte (Raleigh, NC)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... transformation by designing and implementing innovative experiences across customer service , sales, and field service...6 years of hands-on consulting experience with Oracle Field Service operations . + Minimum of 4 years'… more
- Paper Source (Durham, NC)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **83864BR** **Title:** Sales Lead - PT **Location/Division:** NC - Durham -...compliance to company standards as it pertains to safety, customer experience and all store operations , including… more
- Brink's (Raleigh, NC)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel + Lead activities… more
- Under Armour, Inc. (Raleigh, NC)
- …optimization, and security across all retail touchpoints to ensure uninterrupted operations and data flow. By delivering unified, customer -first retail ... Lead , Solution Architect - Store Systems ** Lead...of modern, scalable retail technology solutions that elevate in-store customer experiences and ensure seamless connectivity with enterprise platforms.… more
- General Motors (Raleigh, NC)
- …communications and presentational skills + Understanding of automotive dealership sales and service operations + Proven record of collaborating across functions ... strong operator, team player, and continuously working to improve customer experience, this might be the right opportunity for...experience + Must be familiar with GM dealership fixed operations and service lane processes + Must… more
- Banfield Pet Hospital (Durham, NC)
- …associate engagement and maximum productivity. Provide professional, efficient and exceptional client service ( lead by example), ensuring all associates do the ... COMPETENCIES Leadership Priority Setting Approachability Directing Others Position Description Shift Lead - Job Description Conflict Management Customer Focus… more
- JD Service Now, Inc (Durham, NC)
- …excellence. Key Responsibilities: + Oversee daily field operations across multiple service lines (HVAC, plumbing, electrical) + Lead and mentor service ... Operations Manager Location: Durham, NC Company: JD Service Now Are you a driven, solution-oriented leader who...managers and department leads to meet operational, financial, and customer service goals + Develop, implement, and… more
- Ensono (Raleigh, NC)
- …the day-to-day delivery operations of Ensono Mainframe and Distributed Data Center Operations + Regularly reviews the attainment of service levels (SLAs) and ... competitive landscape, future plans **People Management and Leadership** + Lead , mentor, and manage a team of data center...company and client processes. + Monitors and manages daily operations to ensure smooth, secure, and efficient service… more