- NetApp (Morrisville, NC)
- **Job Summary** This position is for a Performance Escalation Engineer responsible for engineering level support to customers, customer support personnel, ... global support perspective You will respond to situations where Technical Support Engineer (TSE) has been unable to isolate or resolve customer performance problems… more
- Fujifilm (Durham, NC)
- …It will encompassboth the system environment and the software application, so the escalation engineer will need to befamiliar with Windows Server environments, ... Overview** This position is intended to serve as a member of the Escalation team, researching complex issuesfor a leading medical software company. The role… more
- SHI (Raleigh, NC)
- …- in our offices or yours.** **Job Summary** The Senior Managed Services Engineer is responsible for supporting a designated set of technologies at an advanced ... level. This role involves providing technical escalation support, delivering exceptional customer service, and analyzing, identifying, and planning improvements to… more
- Meta (Raleigh, NC)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call… more
- Fujifilm (Holly Springs, NC)
- …areseekingan experienced, passionate, and service-minded Senior Global Desktop Engineer . The Global Desktop Engineering teamis responsible forbuilding, monitoring, ... and colleagues on action plans, and serving as the ultimate point of escalation within the business. This pivotal role ensures seamless End-User Computing and… more
- MSys Inc. (Raleigh, NC)
- Job summary: Title: Senior Data Engineer (SQL Server, DB2) - Hybrid Location: Raleigh, NC, United States Length and terms: Long term - W2 or C2C Position created on ... year, expect to go for 4+ years Hybrid Job Description: The Sr. Data Solutions Engineer role will aid in the development of a new cloud environment by assisting the… more
- TTEC (Raleigh, NC)
- **Information Security Engineer ** Your potential has a place here with TTEC's award-winning employment experience. As a Information Security Engineer working ... compromises through review and analysis of relevant event data + Participate in escalation and response to significant security events **What You Bring to the Role**… more
- Iron Mountain (Raleigh, NC)
- …unique contributions? If so, let's start the conversation. **Cloud Services Implementation Engineer ** This position will be a key technical engineering change agent ... We are seeking a highly skilled and experienced Cloud Services Implementation Engineer to lead the design, implementation, and deployment of scalable, secure, and… more
- CBRE (Raleigh, NC)
- Senior Data Center Mechanical Engineer - Hydraulics Job ID 235365 Posted 25-Aug-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, ... States of America **About the role** The Senior Data Center Mechanical Engineer , Hydraulics shall support hyperscale data center construction programs as a… more
- CBRE (Durham, NC)
- Automation System Engineer Job ID 242442 Posted 08-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, ... PLC platform and RSLogix 5000 software package. + Act as first level escalation in troubleshooting support, both on-site and remotely, as well as during and… more
- First Horizon Bank (Raleigh, NC)
- …TX **We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional ... + **Incident and Problem Management:** Serve as a senior escalation point for all network-related issues. Lead the investigation...Minimum of 5-7 years of experience as a Network Engineer , with at least 2-3 years in a senior… more
- CBRE (Raleigh, NC)
- Hyperscale Data Center Fire Engineer - Senior Project Manager Job ID 236603 Posted 02-Sep-2025 Service line PJM Segment Role type Full-time Areas of Interest ... - United States of America **About the role** The Data Center Fire Engineer will assist and augment day-to-day capacity of the Mechanical and Electrical Engineering… more
- Ryder System (Raleigh, NC)
- …._ **Job Description** : **General Summary** The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of ... modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within… more
- CBRE (Raleigh, NC)
- Senior Data Center Electrical Engineer Job ID 235363 Posted 26-Aug-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Data Centers, ... CBRE is looking for a Senior Data Center Electrical Engineer that will assist and augment day-to-day capacity of...(CDE). + Oversee design consultants and provide direction or escalation in accordance with established engineering standards. + Peer… more
- United Therapeutics (Research Triangle Park, NC)
- …that fosters autonomy, mastery, and purpose. The IT Senior Infrastructure Engineer - DevOps will lead in design, architecture, engineering, implementation, and ... in Performance & Capacity Management exercises + Participation in on-call escalation (evening, weekends, holidays) on a rotational basis + Participation in… more
- Xylem (Morrisville, NC)
- …innovative and sustainable solutions. **THE ROLE** : The **Technical Support Engineer ** will be responsible for providing AMI/AMR software/hardware and technical ... with a thorough understanding of our commitment to response times, call escalation procedures, and customer satisfaction. + Participate in the day-to-day operations… more
- Rubrik (Morrisville, NC)
- …our sphere of the customer environment + Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams + Work with 3rd ... knowledge-base articles for customer and internal consumption + May work as assigned engineer on specific accounts + Managing top accounts for Rubrik + Addressing… more
- Fujifilm (Raleigh, NC)
- **Position Overview** An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work ... resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- NTT America, Inc. (Raleigh, NC)
- …and resolve complex hardware, software, and network issues, providing third-level escalation support. + Administer and optimize enterprise storage (SAN, NAS), and ... + Minimum 5-7 years of experience as a Linux or Windows Systems Administrator/ Engineer in an Enterprise Data Center environment. + Experience with web server… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- The Senior Test Engineer will be responsible for the oversight and execution of test scripts, scenarios, evidence, and regression testing across the Electronic ... and maintain quality testing standards and procedures, including issue management and escalation . + Optimize processes and methods to deliver quality work. Test… more
