- FranklinCovey (Providence, RI)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Customer Success Manager **Division & Department:** Enterprise ... US, preferably in CST **Job Summary** We are seeking a dynamic and proactive Customer Success Manager to join our team. The ideal candidate will be… more
- SHI (Providence, RI)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Providence, RI)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Confluent (Providence, RI)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Cleo (Providence, RI)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Iron Mountain (Providence, RI)
- …a culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the ... and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- Trustmark (Providence, RI)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Providence, RI)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Providence, RI)
- …address client satisfaction issues in a SWAT approach. This position will report to the Customer Excellence team within Customer Success . **In this role you ... The Customer Excellence Manager is responsible for...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Cardinal Health (Providence, RI)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Vestis Services (Worcester, MA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch...following key skills that have been determined important for success in this job. Knowledge Sets: + Typical knowledge… more
- American Express Global Business Travel (Providence, RI)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key… more
- American Express (Providence, RI)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Citizens (Shrewsbury, MA)
- …and maintaining a strong customer -centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in ... delivering product/service 'value' and differentiating solutions that address clearly understood customer needs. The Branch Manager should have experience… more
- Citizens (Framingham, MA)
- …new customer relationships and deepen existing ones. This position reports to Branch Manager . Success in this front-line role can lead to both short and long ... Description As an Assistant Branch Manager (ABM), you will oversee daily activities in...sales and promote overall ownership and accountability for improving customer service and branch success + Manage… more
- Red River (Providence, RI)
- …project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Project Manager 's charter. Additionally, the ... Project Manager interfaces with and manages the customer stakeholder team on all assigned projects and maintains...just for the scope of the project, but how success will be judged at the end._ + **_A… more
- Bob's Discount Furniture (Worcester, MA)
- …timely and effectively while promoting and exhibiting The Bob's Way. The Retail Assistant Manager is responsible for the success and development of Retail Guest ... customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates,...a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to… more
- Bob's Discount Furniture (South Attleboro, MA)
- …and utilize communication tools appropriately + Proven financial acumen and budgetary success + Proven ability to exceed customer satisfaction + Proven ... Retail Store Manager Retail Store Managers are executives within the...nourishes and maintains Bob's Culture, ensures a world class customer service experience, as well as promotes the vision… more
- PPL Corporation (Providence, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... procuring various services including consultancy for Human Resources, Finance, Customer Services, Marketing, Communications, Facility Management and other indirect… more
- RELX INC (Providence, RI)
- …working relationships with Global Commercial Strategy, Product, Content, Marketing, Customer Success , Sales and other teams. Including externalrelationships ... Senior Commercial Manager -Nurse Readiness Do you have an understanding of...to power growth, strengthening an effective infrastructure for long-term success . + Defining and executing customer segment-based… more