- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Sherwin-Williams (West Springfield, MA)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and ... recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve...stay up-to-date with product features and maintain the high quality and visual standards of the products and store.… more
- AECOM (Rocky Hill, CT)
- …deliver a better world. Join us. **Job Description** AECOM is hiring part-time Customer Support Specialists (CSS) to join our Sustainable Mobility Group. You'll be ... not be limited to, the following:** + Provide outstanding customer service across phone, live chat, and email. +...when needed to ensure issues are resolved. + Support quality control reviews and assist with AI support tools.… more
- Commonwealth Care Alliance (Springfield, MA)
- …to Medicaid and Medicare benefits + Conducts health education on key quality measures including preventative health maintenance and routine medical screenings + ... improve skills and role-specific certifications or specialization. + Participates in CCA quality improvement efforts + Assists CCA management and leadership with the… more