- CVS Health (Lansing, MI)
- …We are currently hiring Customer Service Representatives (CSRs) to join our Medicare Customer Service team at Aetna, a CVS Health company. This is ... and written correspondence. + Deliver empathetic, patient, and personalized service to Medicare members. + Navigate multiple...evolving work environment. **Required Qualifications** + 1+ years of customer service experience + 1+ years of… more
- Humana (Lansing, MI)
- …and improve the efficiency of the underwriting department.** **.** **Provides exceptional customer service by addressing inquiries and resolving issues related ... prospective moderate to complex group accounts. The Financial Underwriting Representative 3 performs advanced administrative/operational/ customer support duties… more
- Cardinal Health (Lansing, MI)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are… more
- Cardinal Health (Lansing, MI)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Cardinal Health (Lansing, MI)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Humana (Lansing, MI)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Cardinal Health (Lansing, MI)
- …to ensure accuracy and efficiency for the program **_Qualifications_** + Previous customer service experience, preferred + High School diploma or equivalent, ... member (when applicable) + Resolve patient's questions and any representative for the patient's concerns regarding status of their...preferred + Demonstrated high level customer service + Experience conducting and documenting… more
- Fresenius Medical Center (Lansing, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more