- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- Robert Half Technology (Lansing, MI)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Lansing, Michigan. In this role, you will provide technical support and ... managing user accounts, enrollments, and course configurations. * Handle tier 2 support tickets, collaborating with internal teams to...least 2 years of experience providing technical support or help desk services. * Strong familiarity with… more
- Lincoln Financial (Lansing, MI)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more