- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- Hartford HealthCare (Hartford, CT)
- …telephones and other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to ... and productivity in all areas of our call center operation and customer service delivery by identifying improvement opportunities, and recommending… more
- Highmark Health (Hartford, CT)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- M&T Bank (Hartford, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Ludlow, MA)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- CAI (Hartford, CT)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Prime Therapeutics (Hartford, CT)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Hartford, CT)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Hartford HealthCare (Hartford, CT)
- …Group* **Title:** *Patient Service Liaison - Hartford HealthCare Call Center * **Location:** *Connecticut-Hartford-100 Pearl Street Hartford (10484)* ... the right time. We are focused on providing excellent customer service while having fun, working as...YES! ** *Job Description: * The Hartford HealthCare centralized call center supports patients in their scheduling… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Trustmark (Hartford, CT)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ... **About the role** Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- Vontier (Hartford, CT)
- …CSRs on departmental best practices. Is a leader in setting the example of world class customer service . + Conducts call monitoring and call reviews ... **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** Customer Service is the critical link...Regional Managers and Commercial Customers by providing daily operational call center support, correct product information, pricing,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge of Contact Center operations, and ... service standards + Oversees functions of Customer Contact Center to include assigning staff...years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time… more
- Otis Elevator Company (Bloomfield, CT)
- …NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a ... customer service representative. The **working hours** for this role is...Candidate must be able to work well in a call center and team environment and understand… more
- CVS Health (Hartford, CT)
- …asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members. + Provide the ... information and available services created to enhance the overall customer service experience with the company (ie,...data. Coaches, trains and assists in the development of call center staff, as required. + Participates… more
- Cognizant (Hartford, CT)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates exceptional understanding of military culture and ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and… more