- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Prime Therapeutics (Hartford, CT)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- Software Quality Assurance Analyst Information Technology Analyst 2 (40 Hour) Recruitment # 250611-7604FR-001 Location Hartford, CT Date Opened 6/23/2025 ... "Authority") has an exciting opportunity for an experienced Software Quality Assurance Analyst (IT Analyst 2 (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=7604FR&R1=undefined&R3=undefined)… more
- Deloitte (Hartford, CT)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Hartford, CT)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Hartford, CT)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- The Cigna Group (Bloomfield, CT)
- …+ Technology Utilization: Leverage technology to streamline operations and improve the customer experience. + Quality Assurance : Implement quality ... assurance programs to ensure consistent and high- quality service delivery. + Compliance: Ensure that all customer service operations comply with… more
- CVS Health (East Longmeadow, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Coventry, CT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Hartford, CT)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Hartford, CT)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- CVS Health (Enfield, CT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Hartford, CT)
- …Patient Safety * Pharmacy Professional Practice * Regulatory Requirements * Quality Assurance * Customer Service * Personnel Management * Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Element Materials Technology (Enfield, CT)
- …accreditations are maintained and extended, as agreed with operational management and the Division Quality Manager, to service our customer base and retrain ... you will be capable of driving a culture of quality assurance and quality improvement,...customer requirements + Ensure training in the electronic quality management system (eQMS) is effective and that colleagues… more
- Kelly Services (East Hartford, CT)
- …an experienced and detail-oriented **Electrical Quality Control Inspector** to join our quality assurance team. This role is ideal for someone with a strong ... will be considered for outstanding candidates with a proven track record in quality assurance . * Competitive compensation offered in the $30+/hr range, based… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems. + Issue internal and ... customer complaints and product defects. + Host external quality audits and participate in internal quality ...belief in the efficacy of genuine economic and social service , this cornerstone is the foundation of who we… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …in IPTs, FMEAs, new product development, and product failure investigations + Host customer quality audits and participates in internal quality audits. ... Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems + Maintain product First… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …cost and delivery expectations. + Actively participate in IPTs and leads FMEAs. + Host customer quality audits and participates in internal quality audits. + ... Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems. + Establish QA/QC tools… more
- WTW (Hartford, CT)
- …met. This will involve building relationships and working closely with client-decision makers, quality assurance on all deliverables on our client's behalf in ... Create a positive, productive, and competitive team atmosphere + Quality Assurance of all Surety bonds as...work independently and in a team setting + Strong customer service , presentation, and organizational skills +… more
- Sevita (Springfield, MA)
- …matter expertise with regard to process improvement initiatives, with a focus on quality assurance and improvement + Implement and maintain systems and processes ... will provide leadership and support Quality services state-wide, helping to implement Quality Improvement plans to meet and exceed service excellence._** + … more