- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Michaels (Middletown, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-MIDDLETOWN, RI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- CVS Health (Woonsocket, RI)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Humana (Providence, RI)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- Citizens (Johnston, RI)
- Description Citizens is seeking a Customer and Colleague Experience Manager to help lead Colleague and Customer Experience efforts in both Contact ... recognition + Build a data driven understanding of the drivers of customer experience along with their connections to points of friction, digital adoption, and… more
- EBSCO Information Services (Providence, RI)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Dodge Construction Network (Providence, RI)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Nordstrom (Warwick, RI)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Providence, RI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Aaron's Inc (New Bedford, MA)
- ** Customer Accounts Manager ** **Hiring Range Minimum to Maximum: $18.50 - $19.50** **_This position is also eligible for incentive pay based on performance._** ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Grifols Shared Services North America, Inc (Cranston, RI)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Providence, RI)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... attitudes and perceptions related to various elements of interest, experience , purchase, and retention. The Manager will...Lead / participate in efforts that help across the Customer Experience Center of Excellence team as… more
- FranklinCovey (Providence, RI)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- CVS Health (Woonsocket, RI)
- … experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty program ... yrs. in a post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in consulting for a large… more
- Sharecare (Providence, RI)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Acosta Group (Foxboro, MA)
- …and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all ... Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions,… more
- Hannaford (Middleboro, MA)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- RELX INC (Providence, RI)
- …all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience . Our solutions help our customers solve difficult ... to mitigate and manage risk. About the job: The Customer Success Manager role works on an...drive enhancements to production. Qualifications: + 3+ years of customer success or sales experience . + Bachelor's… more
- CVS Health (Woonsocket, RI)
- …day. In this role, you are primarily responsible for uncovering and synthesizing customer attitudes and perceptions related to various aspects of the retail pharmacy ... be responsible for 'owning' insights for specific parts of the business and customer (ex. Immunizations, OTC medication, etc.) You will work with business partners… more