- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …and programs, referrals, appointments and follow-up, health literature and education materials. The Call Agent will provide customer service to both internal and ... Job Description College Aide (Freshman-Sophomore) The Mission of the DOHMH Call Center is to deliver enhanced customer service to the people of New York City by… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- DISH Network (Roseland, NJ)
- …**What You'll Do:** + Position and sell products/services to new and existing customers + Assess customer needs and offer the best solution + Bounce back from ... **Company Summary** **Non-Negotiable Base Pay:** $20.50/hour + Uncapped Commission **1st Year On-Target Earnings:** $68,000. No sales experience required. Paid full-time training provided! **Department Summary** Our award-winning Inside Sales & Retention team… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- PNC (New York, NY)
- …Who We Are PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch execution and operational ... acquisition across our core product set including Shareholder Representative Services, Escrow Agent , and Paying Agent . * Cultivate deep relationships with M&A… more
- Sedgwick (Newark, NJ)
- …Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - Remote **_Schedule: Monday - Friday 9-5:30 PACIFIC_** **PRIMARY PURPOSE** : ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Anywhere Real Estate (New York, NY)
- ** Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape to connect with ... a Coldwell Banker career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused, listening to and respecting… more
- iPostal1 (Montebello, NY)
- …cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth mode! This is ... support that growth in all locations. The Operations Support Agent will serve as a subject matter expert in...subject matter expert in specialized services within the iPostal1 Call Center. This role requires an in-depth understanding of… more
- Atlantic Health System (Florham Park, NJ)
- Atlantic Health System is seeking a Full Time Transfer Agent for Atlantic Mobile Health located in Florham Park. Required hours are night shifts and weekends as ... *Competently use various office equipment for communication and office functions. * Call transport companies to arrange transportation for patients transfer including… more
- Compass Group, North America (New York, NY)
- …start of a career where you can flourish. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for ... centers and Trading Floors to provide coverage and support during PTOs and sick call outs. + Learn EMS reservation system to assist with room bookings and… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- Marriott (New York, NY)
- …Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise ... unique needs. Contact appropriate individual or department as necessary to resolve guest call , request, or problem. Follow up with guests to ensure their requests or… more
- City of New York (New York, NY)
- …forwarded for further research and response. - Maintain accurate and complete call information in ServiceNow support system, documenting all interactions with users. ... - Log, categorize and prioritize user tickets in line with required standards. - Use troubleshooting techniques and tools such as knowledgebase to resolve issues. - Escalate more complex customer technical issues to the appropriate team. - Communicate service… more
- Capgemini (New York, NY)
- …chat, messaging, email, and social channels. * Design customer journeys, IVR flows, call routing strategies, and agent desktop experiences integrated with CRM ... Promote adoption of Workforce Engagement Management (WEM), Quality Monitoring, and Agent Assist capabilities. * Evaluate and integrate emerging technologies such as… more
- Atlantic Health System (Morristown, NJ)
- …new agents; promote ongoing development and upskilling. + Conduct QA audits and evaluate agent performance based on data and call reviews. + Ensure compliance ... Monday - Friday 9am-5pm We are seeking a highly motivated and detail-oriented Call Center Supervisor to oversee daily operations within our high-volume, fast paced … more
- Weill Cornell Medical College (New York, NY)
- …departmental regulations. Provides audits of in vivo research activities and hazardous agent use, tracks issues of in vivo research noncompliance and re-educates ... and Standard Operating Procedures pertaining to education, quality assurance, and hazardous agent use. + Meets regularly with Environmental Health and Safety to… more
- Aston Carter (Saddle Brook, NJ)
- HIRING- Remote Call Center Sales Inbound/Outbound Associate! Job Description We are seeking phone agents to handle outbound prospective customer leads through our ... to gauge their interest in speaking to a licensed agent for either reviewing an existing quote or providing...service and/or sales phone experience (1-2 years in a call center or similar role). + Satisfactory computer and… more
- RVO Health (New York, NY)
- …and partner with engineering teams to ensure streamlined execution. + Partner with call center operations, support teams, and external partners and vendors to align ... and partner discussions, advocate for solutions that improve customer and agent experiences while meeting business goals. + Collaborate with business, compliance,… more