- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- Commonwealth Care Alliance (Boston, MA)
- …in a call center environment - Currently or recently employed in customer service , public service , as front-line health care worker, or in a ... 011520 CCA- Customer Service The Member Services Department...also report to and receive daily instruction from contact center leadership. After training, the MSR will be expected… more
- Kelly Services (Stoughton, MA)
- …adhere to reporting procedures **What You Bring:** + **2+ years of customer service or call center experience** + Strong **Microsoft Office** and **data ... required **Preferred Qualifications:** + Experience in a ** call center ** or high-volume customer service environment + **Bilingual** abilities are a… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Westwood, MA)
- …typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Brookline, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... immediate work group by offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high level of customer … more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3.… more
- The Hertz Corporation (Boston, MA)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Humana (Boston, MA)
- …**Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous healthcare ... resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful...or Group Medicare. **Required Qualifications** + **2 years of customer service experience** + Demonstrated experience with… more
- Beth Israel Lahey Health (Boston, MA)
- …include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing ... a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
- Cardinal Health (Boston, MA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. ... kept up to date in the system at all times, follow up with customer to ensure the service call was completed satisfactorily; document in the system. + Order… more
- Pearson (Boston, MA)
- …Knowledge * High School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very ... reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Evaluation **Job Family:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:**… more
- CVS Health (Providence, RI)
- …Cumberland, RI office. + 1 to 2 years of experience working in a Call Center or Customer Service Environment where a high degree of accuracy and ... and prescriber prescription records. This position will handle incoming customer inquiries by phone, fax and email in a...Work in a high volume, production oriented, time sensitive Call Center environment. + Assist customers on… more
- Pearson (Boston, MA)
- …support in a customer -facing, high-volume environment, with prior call center or customer service experience strongly preferred. + Proficiency with ... (EE) processes, guiding internal teams and external stakeholders with a customer -centric approach. + Provide expert support on complex enrollment scenarios,… more
- Sharecare (Boston, MA)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
