- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Eversource Energy (Dorchester, MA)
- …Operations departments as needed\. Serves as switching director as assigned\. At the Senior Supervisor level, in addition to the above, responsibilities include: ... Supervises the 24/7 Dispatch System Operations Center \(SOC\) staff, plans, coordinates, directs and supervises...with current Operating Procedures/Guides\. + Supports the Manager and/or Senior Supervisor to ensure the workload of… more
- Evolent (Boston, MA)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- CVS Health (Cumberland, RI)
- …and maintenance of their shift and team. This individual is the main point of contact during their shift and manage to all incoming emails to ensure accurate and ... both CAS coordinators and field employees + Report to Senior Management when required. + 10% Travel required. +...a climate of support and motivation for the operation center staff. **Required Qualifications** + 2-3 years emergency dispatch… more
- Tufts Medicine (Boston, MA)
- …with some supervision from the Principal Investigator, Project Director, or other designated supervisor . Functions as part of the core staff of the program and ... research activities to achieve goals set by the Principal Investigator and/or supervisor 5. Conducts all work with careful attention to detail, using reproducible… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The Director, Special Projects and Executive Administration, Office of the Senior Vice President (OSVP) is responsible for providing strategic project leadership, ... and overseeing the the team that provides administrative day-to-day support for the Senior Vice President & Chief Philanthropy Officer (SVP) and the Deputy Chief… more
- Boston Public Schools (Boston, MA)
- Job Details Job ID: 5194877 Job Description Reports to: Senior Director of Succeed Boston Succeed Boston at the Counseling and Intervention Center (CIC) is ... the business aspects of the school to assist the Senior Director in creating a safe and welcoming environment...development. BPS Succeed Boston at the Counseling & Intervention Center (Succeed) provides Tier 2 voluntary prevention and education… more
- Tufts Medicine (Boston, MA)
- **I.** **GENERAL SUMMARY** **:** Under general supervision of the shift supervisor , this position performs all duties and responsibilities related to the day to day ... obtaining all necessary facts. Enlists the support of a supervisor or assistance from fellow Public Safety Officers when...assisting and interacting with patients, visitors, and other Medical Center staff in a manner that conveys the highest… more
- Tufts Medicine (Boston, MA)
- …in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools ... other departments to either mitigate or resolve, if warranted. Report deficiencies to Supervisor , and document via an incident report or work order for required… more
- Beth Israel Lahey Health (Dedham, MA)
- …a difference in people's lives.** Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse position is responsible for performing ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and… more
- Boston Public Schools (Boston, MA)
- …Title: Hotline Worker, Summer (Aug-Sep) Terms: Temporary ($25.00/hour) Reports to: Senior Director, Welcome Services General Description: Founded in 1647, Boston ... providing superior customer service to the many individuals that contact the department either by email, in person or...+ Deliver superior customer service according to the Welcome Center standards. + Utilize Aspen, BPS email Google Doc… more
- CenterWell (Taunton, MA)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- HD Supply (Boston, MA)
- …of Transportation regulations and internal policies and procedures. + Maintains routine contact with the distribution center to receive instructions on delivery ... Work typically involves regular review of output by a senior coworker or supervisor . **Work Environment** + Typically located in a comfortable environment… more
- Beth Israel Lahey Health (Sharon, MA)
- …a difference in people's lives.** Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse position is responsible for performing ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and… more
- Tufts Medicine (Boston, MA)
- …well as analysis techniques. Prepares reports and recommendations for action by supervisor . Contacts organization personnel at all levels to gather information and ... and procedures. **Physical Requirements:** 1. Normal office setting. 2. Frequent contact with patients, medical staff, and department personnel. 3. Frequent sitting,… more
- Cardinal Health (Boston, MA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Emerson (Boston, MA)
- …with hammer strike. + Sort large quantity of obvious scrap castings and notify supervisor . + Ensure that all castings are removed from sorting conveyor line to ... initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development...you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's… more
- Cardinal Health (Boston, MA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more
- Cardinal Health (Boston, MA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or… more
- Cambridge Health Alliance (Cambridge, MA)
- …and visitors. * Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, ... and production of reports as directed for IT and/or Communications Center , telephone communications and other office procedures that will effectively promote… more