- SpaceX (Hawthorne, CA)
- Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars ... to make this possible, with the ultimate goal of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We're seeking a dynamic Lead … more
- Cengage Group (Los Angeles, CA)
- …. The ** Customer Technical and Support Services Workforce Manager** role will lead the development, implementation, and use ... for improvement. **What you'll do here:** + Work with Customer Support , Customer Technical ...contact center key performance indicators and goals and ensure Workforce Management, Telephony, and CRM platforms are fully integrated… more
- Shuvel Digital (El Segundo, CA)
- …of relevant experience. Day-to-day Responsibilities: We are seeking a highly motivated Workforce Training & Development Specialist to support a critical training ... 5 years of related experience). + Experience in developing and facilitating workforce training programs. + Familiarity in instructional design principles and best… more
- SpaceX (Hawthorne, CA)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that ... will be to lead a shift of support associates responsible for rapidly resolving customer ...Starlink organization on behalf of our customers. RESPONSIBILITIES: + Lead an hourly workforce of support… more
- Liberty Utilities (Downey, CA)
- …in delivering safe, reliable water service to our communities. In this role, you'll lead and support field crews, oversee daily operations, and ensure compliance ... field, we'd love to hear from you! **Accountabilities** + Lead and support Liberty staff and contractor...to ensure system reliability + Respond to and troubleshoot customer service issues in the field, escalating concerns as… more
- Cathay Pacific Airways Limited (Los Angeles, CA)
- Senior Airport Lead + ASD - Airport Services Delivery +...Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are ... relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and...Cathay Pacific Airways is looking for a Senior Airport Lead to join the Los Angeles Airport team in… more
- JPMorgan Chase (Hawthorne, CA)
- …our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make ... and advice tailored to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees… more
- DoorDash (Los Angeles, CA)
- …they care about - helping grow businesses and the local communities that support those businesses. To further this mission, DoorDash has built a best-in-class, ... committed to communicating a consistent brand identity and expression across every customer touchpoint and surface. We create ownable, powerful, and emotive stories… more
- VF Corporation (Torrance, CA)
- **Retail Sales** ** Lead ** As a dedicated and passionate Sales Lead , you will support the store leadership team by ensuring the highest level of customer ... consumers within the store, providing a high level of customer service. + Provide actional feedback to store associates...federal laws._** _At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all… more
- Gilead Sciences, Inc. (Santa Monica, CA)
- …for the Kite Konnect(R) ecosystem for assigned digital products. + Lead business engagement across Kite's enterprise business units (including Commercial, TechOps, ... aligns with local needs, and respond to Voice of Customer (VoC) / Voice of Process (VoP). + Develop...roadmap. + Execute change management / communication plans and lead cross-enterprise communities of practices to increase adoption, standardized… more
- US Foods (Hawthorne, CA)
- …directing of warehouse or production workers in assigned area to provide exceptional customer service to all Stock Yards customers through on time trucks, and ... AM - 3:00pm** **ESSENTIAL DUTIES AND RESPONSIBILITIES** Provides backup assistant manager support , to include: 1. Develop and maintain an appropriate level of… more
- Proofpoint (Los Angeles, CA)
- …you bring to the team** 3 + years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing ... what they're doing! _We're committed to bringing passion and customer focus to the business._ Corporate Overview Proofpoint is...are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on… more
- TTEC (Torrance, CA)
- …report to a Team Lead . You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about ... and ignite your career with TTEC's award-winning employment experience. As a ** Customer Service Representative** working **onsite** in **Torrance, CA,** you'll be a… more
- Marriott (Hollywood, CA)
- …of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates ... Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to...exceed the needs and expectations of the brand's target customer profile and property associates and provides a return… more
- Jet Propulsion Laboratory (Pasadena, CA)
- …a key part of the overall strategy as we build and enable the best workforce to deliver JPL's and NASA's mission. The **Head of Compensation and Benefits** role is ... and Benefits programs are core to our dynamic, data oriented, and intellectual, workforce . You will consult with executives to understand the wants and needs of… more
- Cengage Group (Los Angeles, CA)
- …that continue to improve the education technology industry. Specifically, you will lead our Technical Content Development team that provides tools and expertise to ... As a successful technology leader, you will build and lead remote software engineering organizations using agile principles to... through data driven insights. With an eye toward customer centric focus, you will be obsessing about … more
- Medtronic (Los Angeles, CA)
- …and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, ... the Life** We seek out and hire a diverse workforce at every level: We need fresh ideas and...Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly… more
- The County of Los Angeles (Los Angeles, CA)
- …for program partners and analyzing program performance. Experience with business customer relationship management and lead generation, product or service ... for program partners and analyzing program performance. Experience with business customer relationship management and lead generation, product or service… more
- Cengage Group (Los Angeles, CA)
- …availability enterprise software. You will partner closely with product and design teams, lead through data driven insights, obsess about customer outcomes in ... to improve the education technology industry. Specifically, you will lead our Core Systems Delivery Services teams that provide...across multiple markets. + Deliver products that scale to support our millions of customers worldwide. Stay up to… more
- Cengage Group (Los Angeles, CA)
- …with Research, Go-to-Market and PTI, ensuring that the content strategy is data-driven, customer -centric, and market viable + Lead team in fulfilling the ... many markets including US and global/academic. **What you'll do here:** + Lead a team of Portfolio Managers, Content Development, Licensing, and Acquisitions leaders… more