- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be...will be responsible for overseeing the efficient resolution of IT incidents within CUNY's ServiceNow platform. The… more
- WSP USA (New York, NY)
- …is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Major Incident & Problem Management Senior Specialist coordinates ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About...innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order… more
- WSP USA (New York, NY)
- …is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Incident & Request Management Specialist ensures the effective ... INCIDENT & REQUEST MANAGEMENT SPECIALIST, AMERICAS **About Us**...innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order… more
- iconectiv (Bridgewater, NJ)
- …. Follow us on X and Linkedln. **Responsibilities:** Your role as an IT Operations Analyst I/NOC I Engineer is to ensure service platform health and ... performing notifications and escalations and system and application sanity testing. **As an IT Operations Analyst I/ NOC I Engineer you will have the following… more
- Bristol Myers Squibb (Summit, NJ)
- … service management platforms to support incident , problem and change IT operational events (ie ServiceNow ). + Strong technical and problem-solving skills ... customers as well as external service providers. The individual supports multiple IT projects/systems and ongoing work activities of moderate to high complexity. The… more
- AIG (New York, NY)
- …in this role. This role demands that the person acts as the face of IT for executives. To reduce impact on the executives, developing deep partnerships with other ... you can: + Provide the highest-level white glove onsite IT support to senior executives including the CEO and...+ Adhere to all SLA's and KPI's. + Review incident tickets and respond to end-users appropriately and within… more
- WSP USA (New York, NY)
- …program. This role is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Hardware Asset Management Specialist will ... ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order to achieve the… more
- ManpowerGroup (New York, NY)
- …mobile devices. + Knowledge of AT&T Premier, Verizon Business, T-Mobile, Outfitter Satellite, ServiceNow , Duo, Coupa, HID Global, Apple Business Manager , and Go ... and manage incidents and service requests through Service Now to uphold incident and problem management procedures. + Provide end-user support, training, and issue… more