- NuAxis Innovations (Washington, DC)
- ** Program Manager - Technology Services** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... mission to make customer experience ( CX ) the center of every government solution.** **Technology is...NOW! We are currently seeking a talented and motivated ** Program Manager - Technology Services** for a… more
- NuAxis Innovations (Washington, DC)
- …**We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is our Passion. People are our ... support **Essential Functions:** + Provide onsite desk-side and remote technical support. The onsite support may require local travel...and within SLA parameters. + Support WMATA's PC Refresh Program . The program includes but is not… more
- Coinbase (Annapolis, MD)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Annapolis, MD)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Verint Systems, Inc. (Annapolis, MD)
- …of Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for ... throughout the program life cycle. Additionally, the Program Manager is responsible for building and...equivalent work experience + 6+ years of experience in technical program or project management, process improvement,… more
- Coinbase (Annapolis, MD)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Zoom (Annapolis, MD)
- What you can expect We are hiring a Product Marketing Manager , focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to join the Product ... looking for someone with a deep understanding of customer experience ( CX ), self-service automation, and AI-driven technologies. Zoom Virtual Agent is transforming… more
- Coinbase (Annapolis, MD)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Annapolis, MD)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- Parsons Corporation (Washington, DC)
- …perform constructability reviews + establish Commissioning roadmap and plan for multi-year construction program , review KTR Cx plans, advise on Cx ... **Job Description:** Parsons is looking for an amazingly talented **Senior Engineering Manager ** to join our team supporting our Federal client in the Washington… more
- Constellation (Baltimore, MD)
- …with 8 to 10 years of experience in application development + Strong technical background including experience with C#.NET, Angular, CX /UX, REST APIs, Postman, ... the future. In addition to highly competitive salaries, we offer a bonus program , 401(k) with company match, employee stock purchase program ; comprehensive… more
- Coinbase (Annapolis, MD)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- Stantec (Baltimore, MD)
- …solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and scope of ... your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of a Senior… more
- CVS Health (Annapolis, MD)
- …future products based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing and translating business ... needs into high quality business and technical system requirements. + Coordinate with business teams and...principles and methodologies** . + Proven experience in refining program backlogs in collaboration with scrum teams, framing clear… more
