- Parexel (Baltimore, MD)
- … Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service , or clinical research related work experience ... **Work Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent** is a business crucial role in ensuring panels of volunteers for clinical… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- NuAxis Innovations (Washington, DC)
- …preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience preferred. **Does this opportunity ... ** Call Center Analyst - HR Desk** Location...customer requests that cannot be handled at the Service Center to the appropriate support team +… more
- Tyto Athene (Woodlawn, MD)
- …awarded this position will contribute to Tyto Athene LLC's outstanding customer service . **Responsibilities:** + Hands-on experience with Ribbon/GENBAND's VoIP ... attitude, positive personality, all around team spirit and good customer service skills. + Professional appearance in... Call Pilot Maintenance, Administration and Applications + Call Center Management System (CCMS) + Integrated… more
- Kin Insurance, Inc. (Washington, DC)
- …and toward a successful close Collaborating with Teams: Partner with underwriters and customer service reps to ensure a smooth, seamless experience from the ... of homeowners insurance experience in a fast-paced sales environment; call center experience is a plus. Prior...Sales Incentive Program. #LI-EG1 #LI-Remote For Sales Agents and Customer Service Agents: These roles sit in… more
- CBRE Government and Defense Services (Annapolis, MD)
- …Skill Requirements:** + Minimum of one (1) year experience in a dispatch or similar customer service center position. + Strong written and oral communication ... be rendered. + Prepares work order and distributes to service crew + Schedules service call...+ Highly developed sense of integrity and commitment to customer satisfaction and passion for excellence with respect to… more
- CBRE Government and Defense Services (Bethesda, MD)
- …Skill Requirements:** + Minimum of one (1) year experience in a dispatch or similar customer service center position. + Strong written and oral communication ... be rendered. + Prepares work order and distributes to service crew + Schedules service call...Schedules service call and dispatches service crew. + Calls or writes customer … more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …down time and interruptions of service . + Communicates operational priorities to call center personnel to ensure that drivers are made aware of vital ... by contract personnel for accuracy and completeness; compares operational data with customer service feedback; and directs operational changes to improve… more
- NuAxis Innovations (Washington, DC)
- …Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our ... workforce at Tier I, such as surges in high call volume, Tier II resource may be partially or...support may require local travel + Intercept and manage customer IT service requests via telephone, fax,… more
- Luke Staffing (Bethesda, MD)
- …of newly assigned personnel, as appropriate. . As required, participate in customer service initiatives and medical readiness activities, designed to enhance ... SERVICE :** . Walter Reed National Military Medical Center , Bethesda, MD . HCWs shall receive notification two...other related duties and tasks as assigned (eg on call duties). . Participate in the clinic quality assurance,… more
- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, ... to ten years of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner + Strong written and… more
- CareFirst (Baltimore, MD)
- … service experience. **Preferred Qualifications:** + Less than 1 year experience in a call center customer service role or experience with medical or ... information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to… more
- Robert Half Office Team (Washington, DC)
- …welcoming experience for all customers. Requirements * Prior experience in a call center or customer service role. * Strong communication skills, both ... Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this… more
- TEKsystems (Baltimore, MD)
- …somewhat local and on EST time zone! MUST HAVE: 2-3 years of medical call center / customer service experience, strong experience understanding different ... TekSystems is currently hiring for a Medical Billing Customer Service Representative. This position is FULLY REMOTE however you must be able to pick the… more
- The Hertz Corporation (Annapolis, MD)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeStandard Functional CategoryCustomer Service ... School diploma or equivalent + 2+ years customer service experience in an inbound or outbound call center capacity (or similar role which includes… more
- Transdev (New Carrollton, MD)
- …+ Bachelor's Degree preferred + 3+ years of supervisory experience + Customer service and Call center experience preferred + Motivated self-starter + ... Call Center Operations Manager Transdev in...and overall team effectiveness with upper management. + Helps call agents with challenging customer service… more
