- Robert Half Office Team (Middle River, MD)
- Description We are in search of Call Center Representatives to join a company in Middle River, MD and support their heating and air conditioning customer care ... shifts Responsibilities: * Deliver high-quality customer service in a dynamic call center environment * Manage a large volume of inbound calls professionally… more
- Trustmark (Annapolis, MD)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Annapolis, MD)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- TEKsystems (Annapolis, MD)
- …| Health CSR | Epic | Core Experience: + Medical Receptionist + Medical Call Center + Patient Financial Representative + Medical Billing Knowledge ... As the Patient Service Representative - Medical Billing If you're ready to...insurance and eligibility to ensure accuracy. + Ensures first call resolution for all applicable calls. Escalates/routes appropriate calls/tasks… more
- Lowe's (Laurel, MD)
- What You Will Do The Pro Solution Center Representative I is primarily responsible for completing specific activities in support of a defined centralized support ... This includes generating quotes, orders, and processing returns. The Pro Solution Center Representative I collaborates directly with Pro Customers, Pro Outside… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- CenterWell (Annapolis, MD)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... Consumer Investments - Financial Services Representative Hunt Valley, Maryland **Job Description:** At Bank...*Providing a world class client experience through point of call account servicing and resolution *Working in a well-compensated,… more
- CAI (Annapolis, MD)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- Cognizant (Annapolis, MD)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Bausch + Lomb (Annapolis, MD)
- …We are seeking a motivated and experienced **Ocular Specialty Field Sales Representative ** (OSR) to join our dynamic regional sales team. Reporting to the ... updates + Use and refine clinical selling techniques that will enable the representative to bring value and influence customer thinking about the ways they can… more
- Highmark Health (Annapolis, MD)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Amergis (Columbia, MD)
- …High School diploma or GED required + Customer service experience, especially in a call center environment, is preferred + Excellent listening skills + Ability ... experiences to deliver the bestworkforce solutions. The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer… more
- Ethos Veterinary Health (Columbia, MD)
- The Pet+ ER in Columbia, MD is hiring a full- time Client Service Representative to join our outstanding team! About Us: Chesapeake Veterinary Referral Center ... that our customer service is unsurpassed, exceeding expectations from a client's first call throughout their entire time with us. A variety of shifts are offered… more
- Pearl Interactive Network (Annapolis, MD)
- …School Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a ... is sourcing Remote Customer Service Representatives.** The **Customer Service Representative ** will handle inquiries from members, providers, physicians, and… more
- Sharecare (Annapolis, MD)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Casella Waste Systems Inc. (Cockeysville, MD)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service requests, ... resolution for all calls and cases routed from the Customer Care Center \(CCC\) for small commercial dumpster and temporary Roll\-Off inquiries ensuring customers… more
- Robert Half Office Team (Washington, DC)
- …courteous service. Requirements * Proven experience in customer service, preferably in a call center environment. * Strong proficiency in data entry and ... Description We are looking for a Customer Service Representative to join our team in Washington, District of Columbia. This long-term contract role is ideal for… more
- Robert Half Office Team (Middle River, MD)
- …role, preferably within the energy/natural resources industry. + Proficiency in operating call center systems and handling customer inquiries effectively. + ... Demonstrable experience in a call center customer service setting. + Exceptional communication skills, both written and verbal, to clearly address customer… more
- Highmark Health (Annapolis, MD)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more