- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... across all touch points. Key Responsibilities: + Develop and implement customer experience strategies that align with the company's vision and values. +… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DXC Technology (Washington, DC)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Humana (Annapolis, MD)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- BlueVoyant (College Park, MD)
- …position will contribute to BlueVoyant's overall success by ensuring a world-class customer experience . The Sr. Manager Operational Excellence role ... Sr. Manager Operational Excellence Location: On Site College Park,...via regular meetings and timely, qualitative communication + Improve Customer experience by ensuring high quality services… more
- Broadcom (Washington, DC)
- …technology solutions that meet our customers' business needs while delivering a superior customer experience . The Senior Project Manager position requires ... Organization (PSO) is looking for an experienced & motivated Senior Project Manager with a specialization in customer -facing projects on the Applications… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- EBSCO Information Services (Annapolis, MD)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Dodge Construction Network (Annapolis, MD)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Marriott (Bethesda, MD)
- …products. + Deep understanding of travel/hospitality trends and customer behavior. + Experience with Adobe Experience Manager a plus + Strong follow-up, ... N **Position Type** Management This is a temporary position. The Senior Manager , Web Content Strategy will manage the day-to-day implementation and governance of… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Antwerpen Automotive (Sykesville, MD)
- …* Server * Cashier * Customer Development Representative * Customer Service * Customer Experience * General Manager * Assistant Manager * Store ... Hiring Immediately - Sales Executive No Sales Experience Required Job Description: Antwerpen Chevrolet in Eldersburg...* Able to excel in a fast paced environment Experience : We are looking for candidates who have worked… more
- Amazon (Towson, MD)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- SAP (Washington, DC)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- KBR (Chevy Chase, MD)
- Title: Customer Service Center Manager Title: ...a poly upon request + Greater than three years' experience as a Customer Service Representative. + ... award KBR is seeking a highly motivated and career-oriented Customer Service Center Manager to join our...+ High School Diploma or GED. + Demonstrated management experience , ideally in a customer service capacity.… more
- Broadcom (Annapolis, MD)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance...Experience ** Requires 12 or more years of Sales experience , including 2 - 4 years Customer … more
- Grifols Shared Services North America, Inc (Baltimore, MD)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Annapolis, MD)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more