- Columbia Technology Partners (Annapolis Junction, MD)
- …the implementation of appropriate information security controls. Provide analysis of customer mission needs to determine functional testing requirements. Work with ... identify critical Cybersecurity tasks required and their interrelationships. Analyze customer /mission needs to determine testing requirements. Identify required resources… more
- Ally (Annapolis, MD)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred, however remote option possible The Senior Actuarial Analyst is responsible for developing and supporting a robust pricing and/or… more
- HP Inc. (Annapolis, MD)
- …errors, and enhancing on-time delivery performance. + Collaborate with Supply Chain, Customer Service , Warehouse, IT, and Transportation teams to coordinate ... Fulltime onsite Hagerstown, MD **Role Summary** The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking,… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- Metro College Internship Program-Ridership Analyst -Planning and Performance Job ID: 250873 Location: MD-Metro Bldg New Carrollton Posting Open-Close 10/02/2025 - ... big data to develop actionable insights on ridership, regional mobility, and the customer experience. Analyses cover a range of topics, including the impact of… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …make services better for everyone? Join Metro's Office of Performance, Benchmarking, and Customer Research as a **Junior Performance Analyst Intern** and be part ... Metro College Internship Program - Junior Performance Analyst Job ID: 250898 Location: DC/MD/VA Metro Locations...other transit agencies, and conduct analysis that helps enhance service for our riders. This opportunity is ideal for… more
- Banc of California (Chevy Chase, MD)
- …offers a broad range of loan and deposit products and services, with full- service branches throughout California and Denver, Colorado, as well as full-stack payment ... (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and… more
- NuAxis Innovations (Washington, DC)
- …such as email and fax. We are looking for a highly competent, customer service -oriented, and motivated individual to fill this role. **Essential Functions:** ... **Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for... Center to the appropriate support team + Using customer service skills to clarify customer… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- Pearson (Baltimore, MD)
- …and helping students achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the Pearson Global Service ... and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation… more
- Huntington Ingalls Industries (Elkridge, MD)
- …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CAI (Annapolis, MD)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6362...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- CAI (Annapolis, MD)
- …per week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (German/English) Service Desk Analyst **Req number:** R6133...providing end user support to our clients utilizing excellent customer service skills. This is a part-time… more
- Prime Therapeutics (Annapolis, MD)
- …It fuels our passion and drives every decision we make. **Job Posting Title** Principal Customer & Marketing Insights Analyst (Voice of Customer ) - Remote ... Description** The Principal Customer & Marketing Insights Analyst is a subject matter expert (SME) who consults...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- Erickson Living (Baltimore, MD)
- …updates of the reported issues into a ticket-tracking application + Delivers high levels of customer service at all times and ensures compliance with Service ... Location: Erickson Senior Living Join our team as an IT Service Desk Analyst . In this role, you will provide top-notch support for IT systems, resolve issues,… more
- The Hertz Corporation (Annapolis, MD)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- CACI International (Annapolis Junction, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- BigBear.ai (Columbia, MD)
- …+ 4+years of experience + Clearance: TS/SCI w Poly + Excellent interpersonal and customer service skills to provide effective and courteous support to end-users ... Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical...and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports a high visibility project… more
- Georgetown Univerisity (Washington, DC)
- …Tool, managing a ticketing system to track requests, and providing customer service to internal users. The Engagement Data Analyst will also perform data ... to strategically target communications for constituents. The Engagement Data Analyst plays an essential role within the Office of...Office of Advancement staff regarding their requests and provides customer service to internal users so that… more
- TEKsystems (Owings Mills, MD)
- We are seeking a customer -focused and technically skilled IT Service Desk Analyst to join our fast-paced support team. In this role, you will serve as the ... email, and collaboration tools. + Log, track, and resolve incidents and service requests using ITSM tools (eg, ServiceNow, Remedy). + Troubleshoot and resolve… more
