- Burlington (Hanover, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- The ODP Corporation (Glen Burnie, MD)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... **Overview** At Office Depot Inc., the Retail Team Lead is a part -time role providing...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Amazon (Bethesda, MD)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... availability Sunday-Thursday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.… more
- BJs Wholesale Club (Baltimore, MD)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team members for the… more
- Michaels (Washington, DC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - DC-SILVER SPRING, MD Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Pearson (Annapolis, MD)
- …incentive program, and information on benefits offered is here. 1147910 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... training. Track and report on team metrics, and assist the department in meeting service level expectations, lead conversion rate goals, and other measures of… more
- University of Maryland, Baltimore (Baltimore, MD)
- …ensure maximum uptime for maximum availability for operation and use. * Customer service /user interaction is a large part of this role for project meetings, ... Research Assistant, Laboratory Research Specialist, or Laboratory Research Specialist Lead *. The University of Maryland, Baltimore (UMB), Electron Microscopy Core… more
- Under Armour, Inc. (Hanover, MD)
- …times. **We count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the ... the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead...Image & Athlete Experience** + Model the Under Armour service culture and exceed customer expectation +… more
- Humana (Annapolis, MD)
- …leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key ... **Become a part of our caring community and help us...outcomes + Support transformation efforts in areas such as customer service operations, workforce management, data/analytics, and… more
- CBRE (Annapolis, MD)
- …- AMS Sales Lead (I&L Sector) Job ID 205699 Posted 18-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Sales & Leasing Location(s) ... directions and targets of the business. The Business Development Principal will lead business development programs and initiatives and be accountable for the… more
- Barnes & Noble (Westminster, MD)
- …- 3534 LocationType: retail JobLocation: Westminster, Maryland 21157 JobSummary: As a lead barista, you make the customer experience exceptional by sharing ... Title: Lead Barista - FT Category: Retail EmploymentType: Full-Time...everything and anything else. WhatYouDo: * Model the cafe customer experience by ensuring consistent, friendly, personal service… more
- OneMain Financial (Baltimore, MD)
- …to ensure seamless operation and performance. + Design, develop, and support self- service IVR applications that provide a positive customer experience and ... We are seeking a **CCaaS Lead Engineer** to join our growing Contact Center...and maintenance of our CCaaS (Contact Center as a Service ) solutions. The ideal candidate will have in-depth experience… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** Humana is a leading health and well-being company focused on helping our patients, members, ... industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this...revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be… more
- Sprinklr (Washington, DC)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amgen (Washington, DC)
- …collaborate with various teams such as program management, development teams, operations, customer service , sales, brand/marketing, legal, and safety, to lend ... Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our...while transforming your career. **Senior Salesforce Developer - Team Lead ** **What you will do** Let's do this. Let's… more
- FleishmanHillard (Washington, DC)
- …worthy of such responsibility. + Refined Communication Skills: Ideal candidates are customer - service minded and should be calm, clear and consistent ... for an energetic, motivated, and savvy Paid Media Execution Lead or Analyst (Senior Account Executive or Account Supervisor...clients, while also guiding teams to execute campaigns flawlessly. Part analyst, part paid media strategist, this… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... ** Lead Business Analyst** **Category:** Business Analysis (functional and...* Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …(MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one ... Senior Lead for Partner Relationships Salary $78,919.00 - $127,473.00...Relationships (Administrator V-3184) Office of Planning and Programming Executive Service "Open Until Filled" *This position serves at the… more
- PNC (Westminster, MD)
- …Lead within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities ... successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying… more
- KBR (Chevy Chase, MD)
- …+ Experience in relevant areas related to security. + Experience in a Customer Service environment + Experience supervising personnel + Proficient in both ... Title: Visitor Control Center Lead Title: Visitor Control Center Lead ...control processes and systems at DoD/IC facilities + Excellent customer service and problem-solving skills + Proficiency… more