- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning proposals for resources required, including risk assessment, and support in driving for success … more
- Meta (Washington, DC)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... of AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships Responsibilities: 1. Own a… more
- Cornerstone onDemand (Baltimore, MD)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... or another applicable field. + Minimum of 3 years of experience in Customer Success within the Talent Management ecosystem. + Are highly detail-oriented and able… more
- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Sprinklr (Washington, DC)
- …Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought ... **Preferred qualifications & skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management, Technology Consulting or Technology… more
- Pearson (Annapolis, MD)
- …with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be ... **Job Summary:** As Customer Program Manager (CPM), you play...success , and managing the operational needs of the Customer Success team while contributing to a… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …health system clients, focusing on both customer retention and revenue growth. The Customer Success Manager will work closely with clients to ensure the ... Manager - West Coast Reporting to: VP, Customer Success Location: Remote; Preference for West...highly motivated and results-driven Manager or Senior Manager to join our Customer Success… more
- Datavant (Annapolis, MD)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Confluent (Annapolis, MD)
- …is searching for an experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to a Technical ... Account Manager (TAM), work with our Strategic customers in our...with leadership from Support, Professional Services, Sales, and other Customer Success teams to drive customer… more
- Confluent (Annapolis, MD)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- GCG (Annapolis, MD)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Datavant (Annapolis, MD)
- …flow of data across our platform. You will work closely with our other engineering manager and our Customer Success team to ensure successful go lives. ... the technical vision** for Datavant's delivery of Site Connect. + **Partner with Customer Success and Product to lead successful go lives.** + **Be a critical… more
- Marriott (Bethesda, MD)
- …Senior Director of Mobile Product as part of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in ... and lead internal and external product release strategies and customer communications across digital and physical channels to support...drive app adoption and user engagement in various regions. Success in this role will be measured by the… more
- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Amazon (Washington, DC)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... accelerate innovation, become more agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and accelerate customers on their… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** POSITION PROFILE Provides exceptional service-related support to Service Delivery customers in hospitality, ... concierge, and Ricoh Workplace Services. The Hospitality, Customer Experience Manager supervises day-to day operations of Managed Services staff. Time should be… more
- John Deere (Annapolis, MD)
- …metrics for gauging product success . **Your Responsibilities** As a **Product Manager , Customer Sales Leads and Fleet Recommendations** for **JD ISG** you ... Illinois -_ **_Function:_** _Product & Process Management (CA)_ **_Title:_** _Sr Product Manager , Customer Sales Leads and Fleet Recommendations - 112909_… more
- Amazon (Jessup, MD)
- …your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National ... operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms....engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more