- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual will lead the team providing essential technical assistance to government users, ensuring efficient… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and ... **Essential Functions, Responsibilities & Duties may include but are not limited to:** The Help Desk Manager will oversee all aspects of Tier I and II… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- NuAxis Innovations (Washington, DC)
- **Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Service Desk Manager ** for a Full-Time position. **Summary:**...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager (IT Assistant Director I) Salary...Three years of this experience must be in a Help Desk or Service Desk environment ... seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and...etc.; + Manage the daily workload of the Service Desk and ensure technical issues are handled, prioritized, progressed,… more
- NTT DATA North America (Washington, DC)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions...one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. +… more
- Eurofins (Baltimore, MD)
- …+ Research questions using available information resources + Log interactions and administer help desk software + Redirect problems to correct resource + ... a smile and "can do" attitude + Adhere to manager directives + Maintain a professional appearance and demeanor...+ Related experience and training in troubleshooting and providing help desk support + Experience with software… more
- TekSynap (Washington, DC)
- …and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + Serve as the ... ensuring systems are fully patched, anti-virus software and System Center Configuration Manager (SCCM) software are installed. + Use remote diagnosis and tools to… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations and Security Center (NOSC) proposal. This position will ... **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- The Joint Chiropractic (Columbia, MD)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- Pacific Northwest National Laboratory (Annapolis, MD)
- …Goal Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, ... Employee Self Service, Payroll, Benefits, Compensation, Time and Labor, and Absence Management. **Responsibilities** + Configure Oracle Cloud HCM modules to align with business and functional requirements. + Translate business needs into scalable Oracle ERP… more
- Bilfinger Industrial Services Inc. (Linthicum, MD)
- …Permanent Professional GenMgmt_ProgressiveIdeas Nearest Major Market:Baltimore Job Segment: Construction, Help Desk , Information Technology, Project Manager , ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Insight Global (Windsor Mill, MD)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of Help Desk /Desktop support experience. 3 years of experience ... to log issues and requests in ServiceNow IT Service Manager . Follow defined CCaaS Standard Operating Procedures (SOPs) for...years of experience as a Team Lead for a Help Desk support team. 2 years of… more
- TekSynap (Washington, DC)
- …and best practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves,… more
- Koniag Government Services (Washington, DC)
- …data storage facilities, (2) hardware/software, and (3) cloud services providers, and (4) HUD Help Desk TIER1 Support. This position is in a team environment and ... and cloud service providers facilities. **O&M Shared Service and Help Desk Services such as:** + Provide...& Abilities:** + 3-5 years of demonstrated Supervisory or Manager experience. + 3+ years demonstrated experience Cloud Email,… more