- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- NuAxis Innovations (Washington, DC)
- …position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for the ... **IT Service Desk Quality Assurance Manager ** Location **Washington,...QAM position, coming from a Help Desk /Service Desk background, should… more
- Marriott (Washington, DC)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager (IT Assistant Director I) Salary...Three years of this experience must be in a Help Desk or Service Desk environment ... seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and...etc.; + Manage the daily workload of the Service Desk and ensure technical issues are handled, prioritized, progressed,… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring Service ... by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the escalation point… more
- NTT DATA North America (Washington, DC)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- Eurofins (Baltimore, MD)
- …+ Research questions using available information resources + Log interactions and administer help desk software + Redirect problems to correct resource + ... a smile and "can do" attitude + Adhere to manager directives + Maintain a professional appearance and demeanor...+ Related experience and training in troubleshooting and providing help desk support + Experience with software… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- TekSynap (Fort Meade, MD)
- …with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project, ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- The Joint Chiropractic (Columbia, MD)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- TekSynap (Washington, DC)
- …ourcustomer. The QA Manager will be responsible for ensuring that all help desk services meet or exceed client expectations and contractual obligations. This ... levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help … more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- Insight Global (Columbia, MD)
- Job Description -Managing a small team of Help Desk professionals -Triaging and remediating tickets -Handling ticket escalations -Generating reports and ... conducting analysis of Help Desk activities -Communicating with technical and functional teams to remediate issues -Communicating with Government users and… more
- Marriott (Bethesda, MD)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES**...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TekSynap (Washington, DC)
- …and best practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves,… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- HealthFitness (Washington, DC)
- …work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities ... and development and flexible employment opportunities. Join HealthFitness as an **Assistant Program Manager ** and play a key role in supporting our client site in… more
- Marriott (Rockville, MD)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES**...on strengths. * Sets clear expectations, with the General Manager , for the team. * Verifies that the team… more
- Carrington (Owings Mills, MD)
- …home!** The Treasury Manager will be responsible for managing the wire desk of the Treasury department with its ongoing daily operational needs such as ... employees; addressing complaints; and resolving problems. + Manage wire desk functions including transaction processing, balance reporting, bank account… more