- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Customer Support Manager Job ID: 250534 Location: DC - L'Enfant Plaza Full/Part Time: Full-Time Posting Open-Close 06/19/2025 - 07/04/2025 Union NRP ... Marketing Statement:** Washington Metro Transit Authority is seeking an IT Customer Service Manager who...support as a service provider of Information Technology customer support services. + Must include four… more
- NuAxis Innovations (Washington, DC)
- …+ Service Desk-specific certifications such as HDI Support Center Manager or ITSM certifications. Personal Attributes ** Customer -Focused Mindset:** + ... ** IT Service Desk Quality Assurance Manager ** Location...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer … more
- CACI International (Washington, DC)
- …IT system infrastructure. CACI is looking for an experienced, innovative, and motivated ** IT Operations Manager ** to support the mission objectives and ... IT Operations Manager Job Category: Information...* **The Opportunity:** The CIS program supports our intelligence customer deliver IT services to conduct its… more
- CACI International (Washington, DC)
- … system infrastructure. CACI is looking for an experienced, innovative, and motivated ** IT Systems Engineering Manager ** to support the mission objectives ... IT Systems Engineering Manager Job Category:...* **The Opportunity:** The CIS program supports our intelligence customer deliver IT services to conduct its… more
- Leidos (Bethesda, MD)
- …infrastructure, help desk support for enclave users, and cybersecurity operations. The IT Operations Manager will focus on managing the team's workflow and ... Leidos experience. Position Overview We are seeking an experienced IT Operations Manager to lead and optimize...engineering, DevSecOps, help desk, and cybersecurity personnel. + Attend customer meetings to present the status of IT… more
- Lockheed Martin (Bethesda, MD)
- …goals\. In partnership with the Program Management and Business Operations Director, seeking an IT Health Program Manager to serve as the central point of ... responsibility for the success of the program\. As the IT Health Program Manager , you will be responsible for the cost, schedule and technical execution of the … more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary...of all MDTA mobile devices; and + Assist the IT Assistant Director of Customer Support ... (MDOT) and MDTA. This position will report directly to the IT Assistant Director, Customer Support . The current vacancy is located in Baltimore,… more
- Constellation (Baltimore, MD)
- … VP, with Constellation Business Units in the development of technology solutions and support of IT services and products. Partner with business clients and ... relationship with key IT vendors and manage IT vendor contracts that support this specific...in leading and managing multiple solutions teams at the manager level or higher. + Experience and deep knowledge… more
- Leidos (Baltimore, MD)
- …metro areas to support monthly in-person program reviews at Leidos and customer sites including Reston, VA, Ft. Meade, MD, and Ft. Belvoir, VA. Work from ... contractor on these large sole-source IDIQ contracts, Leidos provides IT services through our DISA customer to...critical formal, and informal, engagement point between Leidos and customer stakeholders. A successful Contracts Manager is… more
- Amentum (Washington, DC)
- … the creation of and provide leadership for an enterprise endeavor to modernize a Federal customer 's IT support model. + Serve as a change agent, liaising ... Job Description Transformative IT Program Manager Amentum is a leading provider of enduring support for the essential missions of the US government, its… more
- Department of State - Agency Wide (Washington, DC)
- …in the US Department of State. SII is responsible for cross- cutting IT initiatives aimed at standardizing and improving CA/CST operations. Organizational Title - ... services; aligns the portfolio with business objectives, ensure services effectively support multiple teams. Develops budget plans and allocate resources effectively… more
- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a seasoned and exceptionally skilled IT Task Order Project Manager to become an integral part of our team. In this role, you will ... vision. + Provide subject matter expertise and unique technical knowledge to support decision-making and strategic planning. + Utilize Agile methodology with a… more
- TEKsystems (Washington, DC)
- …will work 100% onsite Role Priority #1 Overall site leadership and field support accountability: Customer Service/ Customer 1st Role Priority #2 Windows ... * This resource must have strong current Windows 10 client support experience and a customer 1st mentality * Minimum 5 years End-user client -LAN/Networking … more
- Robert Half Finance & Accounting (Columbia, MD)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... consulting firm is seeking an ISO Lead Certified Senior Manager to take a pivotal role in their Risk...actionable improvement plans. + Leadership & Mentorship: Guide and support junior team members, helping them grow their skills… more
- Telesat (Bethesda, MD)
- IT Support Technician Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications ... by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of...and LinkedIn or visit www.telesat.com Reporting to the Lightspeed IT Service Manager , the incumbent provides the… more
- Arena Technical Resources, LLC (Washington, DC)
- …able to effectively use the firm's IT systems and provide high-quality customer service. - Handling escalated support requests including working with other ... timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing...that the service desk is able to provide effective support for all IT systems and services.… more
- ManTech (Washington, DC)
- …**onsite.** The Customer Service Manager oversees the IT Customer Service team, ensuring timely and accurate support to end-users, while also ... ManTech seeks a motivated, career and customer -oriented ** Customer Service Manager **...evaluating team performance and improving IT support practices according to contract requirements.… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …delivery and operational support + Providing analysis and recommendations in support of the resolution of IT -related problems; executing the recommendations ... requires the expertise of a talented and experienced Project Manager Lead to assist in the direction and management...IT solutions across the DOD Enterprise + Primary customer point of contact as the lead for the… more
- Constellation (Baltimore, MD)
- … interface to Constellation Business Units in the development of technology solutions and support of IT services and products. Partner with business clients and ... relationship with key IT vendors and manage IT vendor contracts that support this specific...experience leading and managing multiple solutions teams at the manager level or higher. + Experience with and deep… more
- TEKsystems (Washington, DC)
- …of the US Capitol Building . Individuals need to have 5+ years providing professional IT Support (with most of that supporting remote users). They will need to ... IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United...* MCP Office 365 Certification preferred but not required Customer Service -Small Biz Agility -Exec Support /Communication… more