- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... system infrastructure. CACI is looking for an experienced, innovative, and motivated ** IT Service Management ( ITSM )** **Specialist** to support the… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …support to continue their critical operations. To do well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation ... a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of...include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position… more
- CompuCom (Annapolis, MD)
- …will bring deep expertise in ServiceNow Architecture and Integration with a strong focus on ** IT Service Management ( ITSM )** and ** IT Operations ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
- Chenega Corporation (Washington, DC)
- …to provide technical support for system incidents and changes while leveraging ServiceNow for IT service management ( ITSM ). The ideal candidate will ... with ServiceNow workflows, scripting (JavaScript preferred), and integrations. + Knowledge of IT service management frameworks (ITIL certification is a… more
- Ensono (Annapolis, MD)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- Fannie Mae (Washington, DC)
- …or a related field. * Strong expertise in Microsoft 365 governance, end-user computing, IT service management ( ITSM ), and digital collaboration ... in a highly regulated industry (finance, healthcare, government, etc.). *End User Services - IT Service Delivery - Senior Manager* *Target Pay Range: $152,000 -… more
- BAE Systems (Washington, DC)
- …and Germany). The program uses Information Technology Infrastructure Library (ITIL) best practices for IT Service Management ( ITSM ) that focuses on ... response, transformation, and surge/special projects capability and support. The program executes IT service delivery and transformation under the oversight of… more
- Amentum (Washington, DC)
- …guidance + Experience creating and executing federal technology roadmaps + Familiarity with IT service management ( ITSM ) practices, particularly aligned ... areas including cybersecurity, engineering, operations, and service management to ensure cohesive enterprise IT ...service management to ensure cohesive enterprise IT service delivery. + **Innovation Leadership:** Identify… more
- CACI International (Annapolis Junction, MD)
- …Administrator on programs of similar scope and complexity + 8+ years of experience with IT Service Management ( ITSM ) + _Certifications:_ + DoD 8570 ... brings extensive hands-on experience, deep system knowledge, and leadership in IT service and security management . **Responsibilities:** + Oversee and… more
- CACI International (Washington, DC)
- …technical leads in overseeing all phases of the project lifecycle and adheres to comparable IT Service Management ( ITSM ) framework best practices + ... implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT ...(CSI) efforts + Provides guidance and support for improved IT management and control + Creates required… more
- CACI International (Annapolis Junction, MD)
- …or Red Hat OS) + Other Requirements: + At least two (2) years of experience with IT Service Management ( ITSM ) processes + Required TS/SCI with Polygraph ... At CACI, we specialize in providing innovative and secure IT solutions to our clients in the defense and...to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System… more
- CACI International (Annapolis Junction, MD)
- …a System Administrator supporting complex programs and environments + 6 years of experience in IT Service Management ( ITSM ) + Certifications: + DoD 8570 ... At CACI, we specialize in providing innovative and secure IT solutions to our clients in the defense and...to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System… more
- Ensono (Annapolis, MD)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- Themis Insight (Columbia, MD)
- …will have strong technical skills, experience with ServiceNow, and a solid understanding of IT service management ( ITSM ) principles. Experience interns ... Job Title: SkillBridge Internship Subcategory: Service Now (SNOW) System Administrator Location: Columbia, MD...About Us: Themis Insight helps to solve difficult business, IT and analytic problems by addressing the whole problem… more
- Travelers Insurance Company (Hunt Valley, MD)
- …and cloud-native technologies, ideally using Java, Python, NodeJS, and Kubernetes. + Exposure to IT Service Management ( ITSM ) and ServiceNow, enhancing ... and drive innovation across the organization. -Strategic Planning and Resource Management : Strategically plan and oversee the efficient utilization of team resources… more
- CACI International (Washington, DC)
- …and interoperability across strategic goals and efficiency requirements and initiatives IAW the IT Service Management standards (DoDI 8440.01 DoD Information ... Technology Service Management ( ITSM ) and the Defense Enterprise ...(CSI) efforts + Provides guidance and support for improved IT management and control **Qualifications:** _Required:_ +… more
- BAE Systems (Washington, DC)
- …Matter Expert Senior shall serve as the primary expert supporting Jira Service Management and the broader Atlassian suite, including related integrations. ... request types + 5-7 years of experience configuring and administering Jira Service Management in enterprise settings **Pay Information** Full-Time Salary Range:… more
- Amentum (Washington, DC)
- …**The candidate will perform the following duties:** + Responsible for the delivery of IT service and projects for operations and ensures end-to-end delivery of ... Job Description IT Operations Manager Amentum is a leading provider...services based on Government-approved ITSM processes. + Leads the analysis, planning, and implementation… more
- Leidos (Bethesda, MD)
- … IT related discipline. + 5-7 years of relevant experience with IT organizational structure, Acquisition policies, and ITSM processes. + Technical leadership ... a Lead Systems Engineer (contract designated Key Personnel) to oversee the IT Operations & Maintenance (O&M) responsibilities of the National Media Exploitation… more
- Belcan (Annapolis, MD)
- IT - Tech-support 3 Job Number: 358077 Category: Help Desk / Support Description: Job Title: IT - Tech-support 3 Location: Annapolis, MD Pay: $32.89 /hr. Zip ... Network Operations Center (NOC). This position is responsible for the incident management of customers within the CAS Operational environment. This position is… more