- The Hartford (Washington, DC)
- …- ST10JN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every ... team as we help shape the future. The Hartford Insurance , founded in 1810, is a well-established insurance...guides all our actions, placing the customer at the center of everything we do. Our team fosters open… more
- Robert Half Office Team (Middle River, MD)
- Description We are in search of Call Center Representatives to join a company in Middle River, MD and support their heating and air conditioning customer care ... Responsibilities: * Deliver high-quality customer service in a dynamic call center environment * Manage a large...center environment * Manage a large volume of inbound calls professionally and with a positive demeanor *… more
- US Bank (Washington, DC)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for ... + Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer...Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- Trustmark (Annapolis, MD)
- …**About the role** Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer ... to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key… more
- Travelers Insurance Company (Annapolis, MD)
- …degree from an accredited four-year college or university. + Prior call center and sales experience. + Personal Insurance product knowledge + Strong verbal ... **Target Openings** 10 **What Is the Opportunity?** As an Insurance Advisor Trainee, you will learn to serve as...outbound calls in both Spanish and English, in a call center environment. + Positively represent InsuraMatch,… more
- Cardinal Health (Annapolis, MD)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Robert Half Office Team (Washington, DC)
- …courteous service. Requirements * Proven experience in customer service, preferably in a call center environment. * Strong proficiency in data entry and ... accounts and reporting periods with meticulous attention to detail. * Handle inbound and outbound calls, providing timely and thoughtful assistance to inquiries. *… more
- CenterWell (Annapolis, MD)
- …and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and phone, ... this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Robert Half Office Team (Middle River, MD)
- …role, preferably within the energy/natural resources industry. + Proficiency in operating call center systems and handling customer inquiries effectively. + ... by the company + Handle a high volume of inbound calls with a positive attitude + Assist customers...Demonstrable experience in a call center customer service setting. + Exceptional… more
- TEKsystems (Annapolis, MD)
- …| Health CSR | Epic | Core Experience: + Medical Receptionist + Medical Call Center + Patient Financial Representative + Medical Billing Knowledge + ... + Assists patients with inquiries related to their accounts, billing, insurance information, payment plans, and reimbursements. + Resolves patient concerns in… more
- Cognizant (Annapolis, MD)
- …percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and ... least 2 years of Customer Service experience + Previous call center experience is preferred but not...this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off +… more
- Maxim Healthcare Services (Columbia, MD)
- …+ Prior work experience in the healthcare industry preferred + Prior call center experience preferred; familiarity with case management software preferred ... Manager. Essential Duties and Responsibilities: + Receives and responds to inbound employee relations inquiries. May assist in monitoring the Employee Relations… more
- Cardinal Health (Annapolis, MD)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... to patients who need them-faster.** **_Responsibilities_** **_:_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide… more
- Owens & Minor (Linthicum, MD)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone-system. **PHYSICAL DEMANDS** ... Minor teammate benefits include: + Medical, dental, and vision insurance , available on first working day + 401(k), eligibility...of contact to patients arriving in person. + Answer inbound calls from customers on a multi-line phone system;… more
- Humana (Annapolis, MD)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior success in Medicare Product Sales ... with:** + Deliver a high level of professionalism and empathy with every inbound and outbound consumer phone interaction. + Actively listens to identify member needs… more