- Wilson Language Training (Annapolis, MD)
- …to superintendents and executives + Strong analytical skills and ability to use customer data to guide decision-making and drive value + Demonstrated ability ... Senior Customer Success Manager **Department:** Customer ...the journey. + Act as a voice of the customer by providing insights to internal teams that… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …and data -driven performance assessments that enhance safety, efficiency, and customer satisfaction. The ideal candidate is adept at mentoring staff, producing ... Sr. Manager Infrastructure Quality Assurance Job ID: 250863 Location:...improvement by identifying opportunities to enhance Infrastructure operations through data -driven insights and feedback loops and initiatives… more
- Fannie Mae (Washington, DC)
- …Conflict Resolution, Coordination, Customer and Market Insights , Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, ... Analytics team within our HR department, you will assess customer requests and collaborate with your team to determine...use applications and BI tools to explore and understand data , and provide BI insights and solutions.… more
- FREEMAN (Lanham, MD)
- …in events, on a mission to redefine live for a new era. With a data -driven approach and the industry' largest network of experts, Freeman's insights shape ... matter. **Summary** It is the responsibility of the Demand Planning Manager to manage forecasting, transportation, transfers, and utilization of rental equipment… more
- Parexel (Annapolis, MD)
- …to the study conduct or protocol + Review and sign off all data listings / tables, protocol deviations, datasets, for medical accuracy/consistency in accordance with ... study plans (Medical Monitoring Plan, Medical Data Review Plan, Data Surveillance Plan etc....Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Ralliant (Annapolis, MD)
- …the Americas. You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring new logo ... customers and working with a Key Account Manager to expand revenue with existing customers. Do you...+ A candidate may handle a variety of post-sales customer support functions, including quotes, contract extensions, and … more
- Fannie Mae (Washington, DC)
- …Conflict Resolution, Coordination, Customer and Market Insights , Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, ... against human capital objectives to deliver results. * Review and analyze HR data to identify opportunities for human capital improvements. *THE EXPERIENCE YOU BRING… more
- Fannie Mae (Washington, DC)
- …Conflict Resolution, Coordination, Customer and Market Insights , Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, ... IAM capabilities * Advise on and assist with security, data , and technology initiatives that impact the entire organization...area * Determine the needs of diverse and complex customer groups which requires applied understanding and resolution of… more
- Ryder System (Annapolis, MD)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a pivotal ... role in analyzing customer and prospect data for Ryder's Marketing Insights team to...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager … more
- Amgen (Washington, DC)
- … analytics, to support strategy design + **Market Research:** provide first-hand customer insights (eg, healthcare providers, patients, insurance payers, and ... of patients while transforming your career. **Grad Intern - Commercial Leadership & Insights Program (Summer 2026)** **What You Will Do** During this 10 to 12-week… more
- Dow Jones (Washington, DC)
- …geopolitical intelligence advisory services. Then in September 2025, Dow Jones Global Risk Insights (GRI) was formed within our Risk & Compliance business. The GRI ... intelligence. **ABOUT THE ROLE** Reporting to a Client Retention Manager , the Client Engagement Specialist (CES) will manage all...the relationships with a defined set of Global Risk Insights (GRI) customers in the Americas, retain the current… more
- Ford Motor Company (Annapolis, MD)
- …that enhance the customer journey and unlock new revenue streams. The Global Data , Insights & Analytics (GDIA) organization is Ford's central hub for data ... strategy, insights , advanced analytics and AI, driving data -driven decision-making across the enterprise. We are building a future where mobility is… more
- Marriott (Bethesda, MD)
- …modeling, machine learning, and data engineering, and can transform complex data into actionable insights . A successful candidate will also possess a ... Data Engineers to apply algorithms to production + Conduct deep-dive exploratory data analyses to uncover insights and opportunities for business optimization… more
- Meta (Washington, DC)
- **Summary:** We are seeking experienced Managers of Data Science to lead Data Science teams that drive strategic insights , operational support and data ... and help develop AI and automation solutions. **Required Skills:** Data Science Manager Responsibilities: 1. Labeling spend...of AI and human experts in providing industry leading customer support 6. High Data Science Bar:… more
- CareFirst (Baltimore, MD)
- … data architects, data analysts, and data scientists. As a Data Product Manager , you will establish and execute the data product operating ... CareFirsts customers and internal teams. You create value from the organization's data assets and enable internal/external analytics and insights . This includes… more
- NTT America, Inc. (Annapolis, MD)
- …health. + Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies. + ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …the execution of account plans for their respective territory while capturing customer insights including drivers and barriers. The incumbent is responsible ... and executing on strategies associated with specific goals to drive growth. The Manager of Strategic Customer Development (SCD) will work with closely with… more
- Proofpoint (Maryland City, MD)
- … campaigns and communications that support onboarding, adoption and renewal journeys + Gather insights from customer feedback, usage data and interviews to ... digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint,...partner. **The Role** Proofpoint is seeking a strategic and customer -obsessed Senior Product Marketing Manager with a… more
- Datavant (Annapolis, MD)
- …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... Datavant is a data platform company and the world's leader in...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment.… more
