• Retention & Expansion ( Cross

    Grant Thornton (Baltimore, MD)
    Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the ... Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience...clients (including firm leadership, staff, etc.). You'll collaborate with cross -functional teams to translate designs into technical requirements to… more
    Grant Thornton (04/24/25)
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  • Accelerated Sales Engagement Senior Specialist…

    SAP (Washington, DC)
    …the product suite (eg, secondary MOVE scenarios, switch motions). + Prioritize **net revenue retention growth** through cross - sell and up- sell strategies ... complex sales cycles. + Build the vision and identify expansion opportunities within the existing customer base. + Provide...accounts. + Engage with customers during Select and identify cross - sell /up- sell opportunities. + Deep knowledge… more
    SAP (06/13/25)
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  • Account Manager

    Quorum (Washington, DC)
    …while driving retention and revenue growth for Quorum through renewals and expansion efforts, and by upselling and cross -selling our solutions. You will ... value achievement that results in retaining and expanding clients above retention / expansion goals, including multiple examples of successfully executing… more
    Quorum (06/23/25)
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  • Customer Success Advocate II

    Lumen (Annapolis, MD)
    …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... growth/ expansion * Communicate, escalate, and drive mitigation plans cross -functionally to de-risk accounts; handle urgent customer concerns and escalate… more
    Lumen (07/01/25)
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  • Customer Success Executive

    Lumen (Annapolis, MD)
    …role seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engages sales accordingly. ... positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion ** based on knowledge of the Lumen portfolio, partnering with sales… more
    Lumen (07/02/25)
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  • Customer Success Consultant

    Lumen (Annapolis, MD)
    …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... in strengthened customer trust + Identify and qualify **opportunities for expansion ,** partnering closely with sales + Implement **revenue management practices**… more
    Lumen (07/01/25)
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  • Client Partner, Senior Director

    Acxiom (Annapolis, MD)
    …opportunities and drives account growth and profitability acceleration including new business, up- sell , and cross - sell opportunities. + Develops and improves ... closing revenue from assigned enterprise level client, including upselling and cross -selling of related products, including accountability for client renewal and … more
    Acxiom (06/05/25)
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  • Client Partner, Auto

    Acxiom (Annapolis, MD)
    …annually and drives account growth and profitability acceleration including new business, up- sell , and cross - sell opportunities. + Develops and improves ... opportunities and closing revenue from assigned clients, including upselling and cross -selling of related products, including accountability for client renewal and … more
    Acxiom (05/28/25)
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  • Director of Business Development, Human…

    Oura (Washington, DC)
    …and Sales execution: + Identify opportunities for selling, expanding, upselling and cross -selling services to drive revenue and expansion . + Create account ... the right Oura solutions that meet their needs. Client Retention : + Work with Customer Success to manage the...to understand unique customer requirements and identify upsell and cross - sell opportunities. + Ability to understand complex… more
    Oura (06/24/25)
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  • Customer Relationship & Distribution Manager…

    Zurich NA (Annapolis, MD)
    …and/or in collaboration with employee benefits consultants. They will be responsible for retention and expansion of the existing book of business as well ... + Retain existing business and secure new business, coordinating tenders, and identifying cross - sell opportunities + Act as the customer's first point of entry… more
    Zurich NA (06/17/25)
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  • Enterprise Account Executive - MO, IL

    PagerDuty (Annapolis, MD)
    …Drive new business and expand existing accounts by identifying upsell and cross - sell opportunities. + Effectively manage complex, multi-product sales cycles ... within our existing customer base, ensuring a balanced focus on acquisition and retention . Your target accounts will align with our ideal customer profile, focusing… more
    PagerDuty (06/16/25)
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