- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/operations-customer- service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- Ensono (Annapolis, MD)
- Senior Service Delivery Manager - Central Time person preferred or Dallas / RemoteRemote - United StatesJR011766 **Primary Responsibilities:** + Acts as a ... client advocate and a point of escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the… more
- Cognizant (Annapolis, MD)
- ** Service Delivery Manager Associate** **Job Description** + Manage a team size of 10 or more. + Handle customer escalations and maintain customer ... to improve submission and acceptance rates and to meet State and client Service level agreements. + Perform User acceptance testing for new requirements\system fixes… more
- Fannie Mae (Washington, DC)
- …to regulatory requirements. *THE IMPACT YOU WILL MAKE* The End User Services - IT Service Delivery - Senior Manager role will offer you the flexibility ... their designated office location. In-office work cadence is determined by your manager . Proximity within a reasonable commute to your designated office location is… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …and managing projects that enhance organizational performance, drive accountability, and improve service delivery . The Project Manager will coordinate ... Position Information Functional TitleProject Manager - Enterprise Strategy, Risk & Performance Recruitment...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- Capgemini (Hanover, MD)
- …total IT experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role. * Must have very strong experience ... experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role. * Must have very strong experience handling… more
- General Dynamics Information Technology (Washington, DC)
- …security, and maintenance of the agency's managed hosting environment, as well as hosting service delivery . **HOW A PROGRAM MANAGER WILL MAKE AN IMPACT:** ... opportunity to make a personal impact as a **Program Manager ** in support of the Federal Judiciary. This position...+ The GDIT Program Manager shall have full authority to commit labor force… more
- SAIC (Washington, DC)
- …policies, and creating and managing service requests + Work with the service delivery manager to interface with external government agencies in ... approach for deploying services and provide input into M365 service roadmap development. The lead should have knowledge of...guidance, direction, knowledge and oversight of product configuration, and delivery of services across the M365 + You will… more
- Ensono (Annapolis, MD)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Cushman & Wakefield (Washington, DC)
- …oversight on team member development and performance, ensuring alignment on service delivery expectations. The CMFA Hub Manager serves as a key contributor ... **Job Title** Manager , Financial Analysis Hub (Commercial Real Estate) **Job...workloads, and effectively collaborates with all business partners in service delivery , ensuring satisfactory broker experience ratings… more
- Meta (Washington, DC)
- …the company, our community, and its data while empowering safe innovation. As a delivery manager on this function you will lead portfolios and workstreams ... driving security goals across Meta.The ideal Delivery Manager is someone who has knowledge or experience in running large scale portfolios of work, rapidly… more
- IBM (Washington, DC)
- …a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. *Empathy and Service Skills: ... us. **Your role and responsibilities** As a successful Project Manager in Technology Expert Labs, you will lead a...get inspired by these few examples below. *Agile Project Delivery Expertise: A provable track record of project … more
- Nutanix (Washington, DC)
- …of exceeding client expectations and earning recognition with the prestigious NorthFace Service Award for ten consecutive years. You will report to the Director, ... revenue + Develop and manage a team + Govern quality and ensure successful delivery + Provide support and oversight to partners + Address and manage customer… more
- Travelers Insurance Company (Annapolis, MD)
- …with well-designed data assets and effective, compelling dashboards and visualizations. As the Manager /Sr Manager , Business Insights Delivery , you will work ... and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data… more
- NuAxis Innovations (Washington, DC)
- …in IT Service Management (ITSM) roles, including Quality Assurance, Service Delivery , or IT Operations management. + Experience managing large-scale ... **IT Service Desk Quality Assurance Manager ** Location...trends, resolving incident escalations, and optimizing workflows to improve service delivery . + Ability to assess SLA… more
- Amazon (Jessup, MD)
- …exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal ... managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions. You… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- Exelon (Baltimore, MD)
- …the opportunity to build a rewarding career. Are you in? **Primary Purpose** The Manager , Customer Operations Support and Delivery , plays a vital role in driving ... support operations. **Preferred Qualifications** The preferred qualifications for a Platform Delivery Team Manager include a strong technical background,… more
- ARAMARK (Washington, DC)
- **Job Description** Aramark Healthcare+ is seeking a Food Service Operations Manager for Children's National at Bunker Hill Road in Washington DC Responsible for ... records. Develop menus for cafeteria, catering, and patient food service . Sample and evaluate foods for patients daily, adhering...cycle menus. Check tray line and final trays before delivery . Interface with patients to obtain diet and nutrition… more
- CDM Smith (Towson, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more